Swiss Spirit Hotel & Suites Metropolitan Reviews

Response from Property: Dear Valued Guest, Thank you for your kind words and for taking the time to share your positive experience at Swiss Spirit Hotel & Suites Metropolitan Riyadh. We are delighted to hear that you found our hotel clean and tidy and that our staff was helpful and readily available to assist you. Your feedback is truly appreciated, and it serves as a great motivation for our team to continue delivering exceptional service. We are committed to maintaining the high standards you experienced and ensuring all our guests have a pleasant and comfortable stay. We look forward to welcoming you back in the future. Thank you once again for your wonderful review. Best regards, Swiss Spirit Hotel & Suites Metropolitan Riyadh

Response from Property: Dear Matthias, Thank you so much for taking the time to share your delightful feedback with us! We are thrilled to hear about your positive experience during your recent stay at Swiss Spirit Hotel & Suites Metropolitan Riyadh. It's truly rewarding to know that you find our rooms spacious and comfortable, and we are delighted that our dedicated staff has made a positive impression on you. Anticipating our guests' needs and providing exceptional service is at the core of our commitment to hospitality. Your kind words serve as a great source of motivation for our team, and we are honored to have had the pleasure of hosting you for the third time. We deeply appreciate your loyalty and trust in us. We look forward to welcoming you back for your fourth visit and beyond. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. Your feedback is invaluable to us as we strive to consistently enhance our guests' experiences. Once again, thank you for choosing Swiss Spirit Hotel & Suites Metropolitan Riyadh. It's guests like you that make our efforts truly rewarding. Warm regards, Nidal Ahmed Swiss Spirit Hotel & Suites Metropolitan Riyadh

Response from Property: Dear Soileh, I hope this message finds you well. Firstly, I would like to extend my sincerest apologies for the inconveniences you encountered during your recent stay at our hotel. Your feedback is invaluable to us, and we genuinely appreciate you taking the time to share your experience. I'm truly sorry to hear about the issue with the cigarette smoke in the non-smoking rooms. I understand the frustration and discomfort it must have caused, and I want to assure you that we take this matter seriously. We are investigating the source of the problem to ensure such incidents do not recur. I also regret to learn about the slow drainage in the shower and the noise disruption from the construction work outside. Your observations are crucial for us to address these issues promptly and enhance the overall experience for our guests. Regarding the bed comfort, we understand that preferences can vary, and we appreciate your feedback on this matter. Your comments about the breakfast are positive, and we are delighted to hear that you enjoyed the variety of options. However, we acknowledge your concern about the awkwardness of the seating arrangement, and we will review and make necessary adjustments to improve the dining experience for our guests. We sincerely apologize for any inconvenience caused during your stay, and we are committed to making the necessary improvements based on your valuable feedback. Your satisfaction is our priority, and we would love the opportunity to make it right. As a gesture of goodwill, we would like to offer you a discount on your next stay with us. Please feel free to reach out to us directly when you plan your next visit, and we will ensure that your stay exceeds expectations. Once again, we appreciate your feedback and the opportunity to improve our services. If there is anything else you would like to share or discuss, please don't hesitate to contact us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for a much-improved experience. Best regards,

Response from Property: Dear guest, Thank you for your stay at the Swiss Spirit Hotel Riyadh. We are delighted that you enjoyed your stay with us where we were able to meet your expectations. We appreciate your feedback this and hope to have the opportunity to welcome you back on your next trip to Riyadh. Thank you for choosing the Swiss Spirit Hotel Riyadh.

Response from Property: Dear guest, Thank you for your stay at the Swiss Spirit Hotel Riyadh. We are delighted that you enjoyed your stay with us where we were able to meet your expectations. We appreciate your feedback this and hope to have the opportunity to welcome you back on your next trip to Riyadh. Thank you for choosing the Swiss Spirit Hotel Riyadh.

Response from Property: Dear guest, Thank you for your stay at the Swiss Spirit Hotel Riyadh. We are delighted that you enjoyed your stay with us where we were able to meet your expectations. We appreciate your feedback this and hope to have the opportunity to welcome you back on your next trip to Riyadh. Thank you for choosing the Swiss Spirit Hotel Riyadh.