Ramada Hotels in Rockville Centre

We checked out after one night and cancelled our other reservation with you. We came to town for a wedding and my friends who were getting married clearly didn’t visit your “hotel” before booking a room block with you. Booking the reservation was problematic. You didn’t offer them any sort of discount as an incentive when they booked the room block, which my wife and I found to be discourteous. We didn’t book online since there was no way to activate the room block discount (which as mentioned above, didn’t exist). They gave us two separate reservations, so this prolonged process of confirming two reservations took about 30 minutes, and I already regretted it. Your motel is located next to a TGIFriday’s which was a blessing since we were starving when we got there, but it was really closer to Baldwin rather than RVC and should have been advertised as such. There is no privacy or any sense of security. When we got to the parking lot, we were greeted by many people milling about and talking in the parking lot. Throughout our stay, they were there, and it made us very uncomfortable, sometimes as many as 20 people in a party just hanging out in the lot. Why would you let them do this? Our friend who was also staying with you told us that someone tried to come into her room unannounced, so after that, we decided we couldn’t trust the staff and didn’t want turn down service. The room was okay, not great. The bed mattress felt sunken in and old. The bathroom was disproportionate and missing at least a towel rack. There was a screw in the wall that used to hang something where the mirror now sat. The room was dark and dreary. The clicker was missing a battery cover and didn’t work, so no TV. The WiFi was inconsistent. When my wife said we were leaving and wouldn’t need the second reservation for the two additional nights, the guy at the front desk barely batted an eyelash. He called me two hours later to confirm that I had left. I wouldn’t come back to this motel even if it was free.