M Grand Hotel Roi Et

Excellent location, very easy to get around. There's also parking available. The room was clean and spacious, but the ceiling lights weren't working, so we had to use the lamps. The staff were great.

The hotel has been renovated and refurbished, looking beautiful. The rooms are clean and the water pressure is good. However, staff should ensure that all in-room amenities are prepared before guests check in. My group had to request the hot drink set, as it wasn't provided. The hotel should also provide a designated parking area for guest drop-off and pick-up, for unloading luggage or allowing guests to wait while their vehicle is parked. There should be a no-idling zone, and a special parking area for overnight guests (information on whether guests are bringing a car is usually provided during booking). The food selection is limited but fair for the price. It would be great if the hotel could offer a recommended local dish, like braised pork trotters, for guests to try. If they like it, they might even buy some to take home, which would be a good way to promote sales.

The bedroom was full of fallen hair. The bathroom wasn't clean, the water heater was broken, and the air conditioning wasn't cold. The worst part was that the towels were tattered, like rags.