Avignonesi Suites

Please update your accommodation contact information immediately. I need to check in, but there is no email address, and there is no contact with the email address I left, and when I call the number listed on the voucher, it says no. If you try to call another contact number after searching through Google and Naver, for some reason, a Chinese person answers the call. I met the cleaners at the entrance and barely went in. It's 3 o'clock check-in, but they start cleaning at that time as they like. The cleaners don't speak English Asking me how many rooms I was assigned I barely noticed it as a coach I looked at the voucher, but no matter how much I looked, there was no such thing as a room number. It says that they reserved a room, so they are in room number 1. I misunderstood and cleaned it, but later said it wasn't that room I was scared to notice that I had to clean the other room. I paid my own money and got a lodging, so why should I notice???? During a trip where every minute and every second was a waste, I waited until the cleaning time???? Looking at the reviews, there were people who said they couldn't even get in. Had I read that review, I wouldn't have booked here... Trip.com is so disappointed that it is managed this way. I don't think I will use Trip.com when I travel in the future. The accommodation itself is also not in good condition. Fortunately, there was air conditioning. The bathroom is so narrow that it seems like a panic and it's all old. First of all, the entrance is on the side of a dirty alley From the time I checked in, I was thinking that I should have spent more money. I asked my family in Korea to call Trip.com Korea's call center, and I managed to get a new contact number and communicate. I can't even understand it because it's Italian pronunciation English. They asked me to send it by e-mail, so I paid all the taxes and even my companions. I registered all the information, met the cleaner, and explained everything about entering the accommodation, but during the trip, he kept calling and sending emails asking when he would check out. I almost went crazy because I was interrupted on tour. Don't pass the reservation information? I don't understand how the system works.