Reviews of Rome Marriott Grand Hotel Flora

This is the best five-star hotel I have ever met! The breakfast is great and the service is first-class. It is not far from the Borghese Gallery and you can walk through the park next to it.

The room facilities are a bit old. You can choose other hotels for the same price!

clean, tidy, safe clean, tidy, safe clean, tidy, safe clean, tidy, safe clean, tidy, safe clean, tidy, safe clean, tidy, safe

The room is in a great location and clean

空中餐廳在維修，水很小，半夜還停水，

歐洲12天裏，這個酒店的房型是兩個小孩最喜歡的 。 早餐在頂樓 打卡很美

服務響應迅速

We debated this hotel or the Excelsior down the block but chose here for the rooftop bar. The staff was amazingly friendly and helpful. Allessio and Nickolas were so charming and attentive in the bar and restaurant. And Hannah was great at check-in. We love this area of Rome. Much quieter and upscale - less touristy too. We went to the rooftop almost nightly to enjoy the view and sunset. The same at breakfast for the early morning sunshine. We ate dinner here one evening and it was good. Our room was spacious for Europe and the bathroom modern.

Stayed two nights in the spacious Presidential Suite at the end of our vacation. While well-appointed it was a little dated and you could see some wear and tear in the bathroom area. The view of the park however, was very nice and the bed was super comfortable. We appreciated the peaceful location away from the hustle and bustle of the main tourist attractions. The service is what really stood out - the front desk, concierge, cleaning staff, and doormen were all friendly and helpful. We also enjoyed the treats that were waiting for us on arrival!

Nice location close to all the downtown attractions. Only a few metres from a beautiful old wall. Slick check and given a welcome drink at the rooftop bar. The rooftop also serves as the breakfast reataurant and the views are amazing. Superb service from Romina and Bea. Chef Katerina made the perfect omlette. It's the little things that make a stay. The staff at this hotel are excellent. Would come back.

I was going to book this hotel that looks very nice, until they told me that the hotel is undergoing renovations on one side of the hotel and more importantly the roof top terrace is closed. This is a key reason I was going to choose this hotel so not sure why they do not mention this at all in their website . If this matters to you I would wait until the work is completed and the terrace reopened.

Everything about this hotel was first class. Beautiful hotel, immaculate cleaning, and wonderful staff. As a Titanium Elite Lifetime member we were given a very nice upgraded room and treated very well. The locations is very good, walking distance to everything in central Rome and yet still in a quiet corner.

This was a splendid hotel with exceptional service. The staff was amazing and attentive to all details and requests, especially the professional concierge Massimo. Massimo helped expertly plan our 5- day stay to take in all the main attractions and made excellent recommendations and reservations for dinner. He made us feel like family and made our stay memorable and efficient. The breakfast buffet was amazing and even included a real honeycomb. We had evening turndown service with fresh bottles of water and chocolates. The towels and robes and toiletries were of very high quality. For my special birthday they surprised me with a lovely cake and bottle of prosecco! This hotel provides the high quality amenities and service that Marriott used to provide 30 years ago. I would stay here again and again!

My trip to Italy was made truly fantastic because of this hotel. It is located in a clean, safe, and elegant neighborhood in Rome, which made us feel comfortable from the moment we arrived. Upon check-in, Mamissimo, the concierge, greeted us warmly and provided a map of the area—such a genuinely kind and welcoming person. Our room was spotlessly clean, featuring beautiful hardwood floors and high ceilings. The king-sized bed, linens, and towels were all of exceptional quality and extremely comfortable. We especially loved the nightly turndown service, which included fresh towels, bottled water, and chocolates—a wonderful touch. The service at this Marriott far exceeded any Marriott I’ve stayed at in the United States, and I spend over 150 nights per year in hotels. In fact, the level of service was comparable to a Ritz-Carlton. The food was also outstanding. We enjoyed breakfast every morning, where Morena and her team were consistently attentive and friendly. We also dined at the restaurant for dinner on three evenings—the chef was clearly talented, and the servers were excellent and attentive each time. Overall, we absolutely loved our stay at this Marriott. Its old-world charm, exceptional service, and outstanding staff made it an unforgettable experience.