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Hotel Champagne Palace Guest Reviews
3.7/5
135 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.1
Amenities3.2
Service3.7
Cleanliness3.7
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All reviews(135)
Positive reviews(97)
Reviews with photos/video(32)
Convenient location(24)
Easy to get around(22)
Close to train station(21)
Amenities were average(20)
Awesome stay(19)
Friendly owner(15)
Great value for money(8)
Negative reviews(38)
Guest User
Twin Room
Checked in Dec 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 6, 2025
very good and safe
R.P.T.S
Budget Single Room
Checked in Dec 2024
Solo travelers
24 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2025
Great location, friendly staff and the room had everything needed for a short stay.
ヤポ
Double Room
Checked in Nov 2024
Solo travelers
1 Reviews
3.0/5
Posted on Dec 9, 2024
it is located just few minutes walk from Termini, which is very location. You can walk to a lot of tourist attractions like Colosseum and there are a lot of restaurants and supermarket around.
I would not say the service is poor as the staffs are polite, as I did not make any extra request, I cannot judge.
The facilities are quite hard to comment, as I paid only around 60pounds per day, I would not anticipate any extra so I brought my own toothpaste, shampoo etc. But I definitely felt uncomfortable while there is no hot water at late night while I desperately needed to take shower. I knew little hotel wanted to cut cost so they will have limited supply of hot water, but please let the guests know in advance so that we could plan in advance. And the water inside the shower tube did not drain very well which was quite stressful.
I would suggest the hotel to update their photo to give the guests a more genuine picture so they would not over expect as this hotel is definitely not a 4-stars hotel
Guest User
Twin Room
Checked in Oct 2024
Solo travelers
1 Reviews
4.2/5
Very Good
Posted on Nov 23, 2024
Was really great location / easy to find. Rooms are pretty small and walls are thin but overall good stay for stopovers or short trip
strelly-oliver tshitenge
Standard Single Room
Checked in Dec 2024
Solo travelers
7 Reviews
4.5/5
Great
Posted on Jan 5, 2025
Good location very high rate price quality, the team was thoughtful and very kind.
Tina
Double Room
Checked in Mar 2024
Couples
3 Reviews
4.0/5
Very Good
Posted on Apr 12, 2024
The hotel is good and in a great location; it's close to tourist attractions. The room is comfortable. The only issue is the bathroom, there are some scratches on the brick wall near the washing basin, and some bricks in the shower are worn out, with chips dropping off
Meliyap Yap
Twin Room
Checked in Aug 2024
Couples
3 Reviews
2.5/5
Posted on Sep 21, 2024
This hotel is way below 4 stars, the room is super small I understand but there was no hot water for bathing. We requested for change but they told us wait until 11.30pm to see if they could change room for us.
We waited for more than 2 hours, up and down for more than 6 times but they can't do anything.
I hope trip.com could re-review their standard before putting them under trip.com for reservation or booking.
Melissa Yap.
KRISTINA
Double Room
Checked in Jul 2024
Travel with friends
7 Reviews
3.0/5
Posted on Aug 25, 2024
No water in room in bottles, they charge additional fee for the second card, no shower gel, shampoo - all this staff is poor… no sleepers.. nothing.
Concierge
Double Room
Checked in Apr 2024
Solo travelers
1 Reviews
2.7/5
Posted on May 2, 2024
Is sale as a 4 star and is not. I not even 3 star. The bath was old and dirty. And the following day. The duplicate the price. Not recomendable. For the same price you can have a better real 4 star hotel
JUNHUI
Budget Single Room
Checked in Aug 2024
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Sep 24, 2024
非常好very good,good are good,good are good,excellently good
Jinho
Double Room
Checked in Aug 2024
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Sep 27, 2024
Walking distance from the Termini station. Friendly staff.
Guest User
Budget Single Room
Checked in Sep 2023
Business travelers
1 Reviews
1.7/5
Posted on Oct 18, 2023
This hotel was nothing more than a 1 star. I traveled throughout Rome and got a glimpse of many. This was trash. The Standard room was a shoe box. Construction going on in the middle of the night until 2am. Someone attempted to get in my room at 1:30am and I had to shout to scare them off and it was a construction worker who didn’t even knock. It was the worst. Never again. The only way I felt safe to sleep was to block my door from being opened.
Guest User
Twin Room
Checked in Mar 2024
Travel with friends
2 Reviews
3.7/5
Posted on Apr 2, 2024
The location is great, near to the Termini station, can even get to famous tourist spots on foot. However, the facilities are old and the room is not very clean.
Guest User
Standard Single Room
Checked in Apr 2024
Business travelers
6 Reviews
2.0/5
Posted on May 24, 2024
Never again. Room smells of mold. Shower stall dirty
Sheryl
Budget Single Room
Checked in Oct 2023
Solo travelers
1 Reviews
3.2/5
Posted on Nov 20, 2023
The location is perfect. Staffs are amazing. However, the blanket that was provided for me looks like it has been used previously, and has not been washed, it looks like a smudge of blood.