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J.K. Place Roma - the Leading Hotels of the World Guest Reviews
4.8/5
Amazing
62 Reviews
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Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(62)
Positive reviews(41)
Reviews with photos/video(3)
Negative reviews(1)
Hualunchipingguo
Superior Double Room with Balcony Non smoking
Checked in Apr 2024
Couples
10 Reviews
4.5/5
Great
Posted on May 28, 2024
The room is relatively small, but the overall service environment is good. It is pretty good in Rome, better than Six Senses
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Guest User
Grand Deluxe Room Non smoking
Checked in Feb 2024
Family
20 Reviews
5.0/5
Outstanding
Posted on May 1, 2024
We liked everything, had a good time in this hotel. Very polite staff
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maribethk2019
Checked in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 13, 2024
We had a two night stay at the J.K. place Roma and wow! The hotel is absolutely fantastic! On a quiet street, great location near the Spanish steps and the Pantheon (and reasonable walking distance to the Vatican and St Peter’s) , the hotel provided a perfect place for our visit. The staff (concierge(s), wait staff, bell, etc) all went out of their way to make our stay extra special. The hotel restaurant fare (we had one dinner and two breakfasts) was delicious. The hotel was a splurge (in terms of price point) but well worth it. We highly recommend. Our thanks to J.K. Roma for a memorable stay!
Response from Property: Dear maribethk2019, thank you very much for your wonderful feedback! We loved reading through your comments and we are honored to share them to the entire Management and Staff. We are grateful to have been able to extend such a wonderful service and we are pleased to have reached your highest expectations! Thank you for appreciating location, staff, restaurant service and recommending it! We look forward to welcoming you back soon to another superb experience in magical Rome! Best regards, Elena Sartori Front Office Manager
John S
Checked in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 23, 2024
Located in a convenient, excellent part of Rome. Elegant, stylish, comfortable and welcoming, the hotel itself is extraordinary but what's even more impressive is the staff, all of whom are friendly, courteous and go out of their way to be helpful. We ran into an issue with a local tour guide and they pulled out all the stops to help us resolve our issue and make sure that our plans went off without a hitch. Can't wait to go back to Rome, largely because of our outstanding experience with JK Place Rome
Response from Property: Dear John S, we would like to express our sincere gratitude for such a wonderful feedback after your recent stay with us! We are glad you loved the elegance of our Hotel, as well as the service provided by the entire team who always strive in order to convert an ordinary stay into a once-in-a-lifetime experience! We hope to have the chance to welcoming you back very soon for another memorable experience in the Eternal City! Kind regards Elena Sartori Front Office Manager
Franny16
Checked in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 15, 2024
This was an amazing start for a trip of a lifetime. We were welcomed to JK Place for a very early arrival from our flight. Nothing was too much trouble for the staff. Since we arrived well before check in time we were helped to leave our luggage and just check in-but not any check in. The JK Place Hotels we have stayed in have you sit in a lovely living room type setting, served us tea, and were warmly greeted by the GM Ann Marie. I will say this, when a GM presents oneself to the guest (as opposed to having a note welcoming one to the hotel left in the room) you know you’re in some place special. The hotel is located in a wonderful neighborhood near the Spanish Steps and the Pantheon and we walked everywhere during our two days in Rome. Our room was to die for, a fully stocked mini bar refrigerator with snacks and a bottle of wine was complementary. The snacks were in their “Branded” glass jars. The bathroom was marble with a toilet and bidet and huge glass shower. The bedroom was sumptuous and we had a converter provided by the hotel to charge our phones etc. These are the things we loved: The restaurant/bar off the lobby is one of the tops in it’s category whether in Rome or anywhere else (and we’ve visited the top hotels recently including JK Place Capri-also wonderful) What jumps out is the quiet luxury of this understated Hotel. Imagine lidded glass jars of licorice, pastel gourmet marshmallows, white Jordan Almonds to name a few-presented at the entry of the Bar! This in install shows the attention to detail of the Hotel owner and General Manager. I also want to thank the entire staff for their spot on service. Don’t miss the Breakfast!
6/7
Response from Property: Dear Franny16, we would like to express our sincere gratitude for such a lovely and detailed feedback after your recent stay with us! We are happy to know that the hotel decor, interiors, location, staff and services met your expectations. We will for sure share your kind words with the entire staff as well as with our General Manager Maria who will be very proud to read them. We truly hope to have the chance to welcome you back to your Roman home away from home very soon for another great Roman Holiday! Our warmest regards, Elena Sartori Front Office Manager
Guest User
Checked in Dec 2024
Solo travelers
5.0/5
Outstanding
Posted on Jan 16, 2025
The JK Roma Hotel strikes the perfect balance between luxury and understated elegance, offering a refined yet inviting atmosphere. From the moment I arrived, I was welcomed by the reception and concierge team with warmth and professionalism—friendly without being intrusive. The hotel exudes a sense of class and distinction while maintaining a homey, comfortable feel that never comes across as overly bougie. Its thoughtful design makes it an ideal retreat for both relaxation and productivity, with cozy yet chic spaces perfect for unwinding or catching up on work. Tucked just off the bustling city center, it’s steps away from the iconic Via Condotti shopping and Rome’s must-see sights, blending convenience with an air of exclusivity. The concierge team including Enzo and others at reception - Anna and Francesco - helped me the perfect room and even got me an appointment for a Blowdry! Despite its luxurious nature, the hotel feels intimate and unpretentious, a sanctuary amidst the city’s energy. Plus, its location makes it an easy 45-minute trip to FCO airport. It’s everything you could want in a Roman escape—sophisticated, serene, and perfectly positioned.
alp222018
Checked in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 31, 2024
Terrific service and immaculate rooms. Food is excellent and the staff are fantastic. The bathrooms are gorgeous/the location is close to everything- walking distance to the Spanish steps. Quiet area but steps from all the action. Stayed there as the end of a fabulous trip and I can’t wait to go back!
Response from Property: Dear alp222018, Happy New Year from the entire J.K. Place Roma team! We are grateful for your wonderful review and for choosing our property for the final step of your trip! Thank you for enjoying and rating positively the location, service, food, and staff. Please rest ensure we will share your words with the entire Team and management who will be beyond grateful to read them. While looking forward to your next visit, we send you our best regards, Elena Sartori Front Office Manager
Rachel W
Checked in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 8, 2024
We had such a lovely experience! From the moment we arrived early at 7am in Rome with no sleep, the team at JK Place had our room ready SO early for us! That was a real relief. They assisted us throughout out stay with dinner recommendations and shopping suggestions. They could not have been more helpful! The service for breakfast was so cheery and the breakfast food was delicious! We will be back for sure.
Response from Property: Dear rachelwQ3465OH, thank you very much for taking your time to review your experience at our J.K.Place Roma. We hope to have you made feeling like at home and well taken care. When possible we are very happy to have the room ready sooner that the standard check in time, and in case it is not possible we always try to make the waiting time the most comfortable one. We are honored our suggestions and assistance were up to your highest expectations and we were helpful to make the best of your Roman time! We will share your lovely feedbacks with the F&B about the breakfast and we are sure they will be delighted! Looking forward to your next visit! Best regards, Elena Sartori Front Office Manager
Emily S
Checked in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 14, 2024
I LOVED JK Place. Every detail was perfect and the staff and service was some of the best I have experienced. Our room was small but perfectly appointed and every person at the hotel went above and beyond to make our stay as pleasant as possible. Highly recommend!
Response from Property: Dear Z7943LAemilys, THANK YOU VERY MUCH! We are thankful for the lovely words used to describe your experience at our J.K. Place Roma! We loved each single word and we are sharing them with the entire Team and Management. We are glad to read you were happy with your room and service. We would like to inform you that we are a small boutique hotel but we have a large variety of room categories. For your future stay we would love to assist you personally in choosing for your memorable time in the Eternal City the perfect room category in terms of space and according to your needs and preferences. Looking forward to that moment! Elena Sartori Front Office Manager
mersine l
Checked in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 23, 2024
Amazing hotel, great location, staff was really special and the ambiance was spectacular. Concierge service was one of the best in the world. They planned and offered perfect ideas based on what we wanted. Atmosphere was great! Hotel bar and dining was easy yet elegant and refined. First time in Rome and the JK place made it special and easy to navigate.
Response from Property: Dear mersinel, thank you for your wonderful feedback after your recent stay with us! We are glad to know that your stay has gone beyond your expectations and that the entire team has helped making your experience in Rome as special as it deserves to be! We hope to have the chance to welcoming you back very soon for another memorable experience in the Eternal City! Kind regards Elena Sartori Front Office Manager
bettyboop3333
Checked in Jul 2024
Family
2.0/5
Posted on Aug 20, 2024
Terrible service quality, especially for Vatican visits in June. Easily the worst hotel experience we've had in Europe. The level of tourist services here doesn't even come close to what we've experienced in Paris and London. Extremely disappointing, especially considering the fact that Rome and the Vatican were our most anticipated visits.
Response from Property: Dear bettyboop3333, it surprises us to receive such feedback and despite we take any incident very seriously and investigate fully what might have happened, we cannot locate your stay/experience with us, or recall any negative experience in the period mentioned. In addition, we have tried to contact you on a private form but sadly with no response from your side. As you might understand this does not give up the opportunity to collect important information and details that might help us investigate deeply. For this reason, we always encourage our valued guests to share promptly while still at the hotel any disappointment giving us the chance to recover any situation or at least try to improve any service avoiding in this way to receive weeks later comments that seem just aiming to throw a negative impression on a business, which is daily taken care by passionate and dedicated people with a true will to serve and extend a genuine service -of which we can proudly say we are we constantly acknowledge of. While waiting to receive your kind message in private, we send you our warmest regards, Elena Sartori Front Office Manager
Mounir A
Checked in Jun 2024
Family
5.0/5
Outstanding
Posted on Jul 14, 2024
JK Place offers an exquisite blend of classic and contemporary elegance. From the moment you arrive, the attentive staff ensures a warm welcome and impeccable service. The rooms are luxurious, featuring plush bedding, curated artwork, and breathtaking views. Dining at JK Place is a culinary delight, with a standout breakfast and a menu that highlights the finest local and international cuisine. The hotel’s location is perfect for exploring the city, yet it remains a peaceful retreat. In short, JK Place provides a serene and sophisticated experience that leaves you longing to return. Highly recommended for discerning travelers. This should give a clear, yet succinct, picture of the exceptional experience at JK Place.
Response from Property: Dear Mounir A, Thank you very much for taking the time to review our beautiful hotel and your recent experience in the Eternal City! We are grateful for the wonderful words and very detailed feedback which clearly state your overall satisfaction with the hotel decor, interiors, location, staff and services. Our J.K. Cafè provides a cozy atmosphere and delicious meals throughout the delay and we are very glad you liked it as much as we do! We truly hope to have the chance to welcome you back very soon for another great Roman Holiday! Our warmest regards, Elena Sartori Front Office Manager
Guest User
Checked in Jun 2024
Other
3.0/5
Posted on Jul 5, 2024
We just wrapped up a family stay at JK Place in June, and I must say, it really met our expectations. We felt right at home the entire time. The staff was fantastic, always going above and beyond to make our stay special. We genuinely loved almost everything about the place. There was just one issue, though, and it's a pretty big one. During our entire stay, the hotel had no tours available for the main attractions like the coliseum or the vatican. For a 5-star hotel in Rome, this seemed like a major oversight. It was disappointing not to have easy access to these essential Roman experiences. Despite this hiccup, we still had a great time overall. The hotel's comfort and service were top-notch. But if JK Place could sort out their tour situation, they'd really nail the full luxury Rome experience
floorbae2024
Checked in Jun 2024
Family
3.0/5
Posted on Jul 3, 2024
We stayed at the JK Place in June with high expectations, and we really found ourselves at home. The staff was great, and we honestly loved everything. My only real issue is that while we were here they had no tours available for the main attractions such as the coliseum or the vatican. It's a pity for a 5-star establishment to lack such services
Response from Property: Dear floorbae2024, thank you very much for taking the time to share your feedback following your experience at J.K.Place. We are glad to hear that the service provided by our staff lived up to your expectations and that you had a good time with us. We are sorry to hear of your disappointment with the tours. In fact, our concierge is always available to all our guests to organise tailor-made experiences to discover the city. However, as we are in high season and given the high demand, it is not always possible to guarantee the availability of entrance tickets and guides if these are requested last minute. We therefore regret that on this occasion we let you down and we hope that this did not negatively affect the perception of your Roman experience. Hoping to welcome you back again soon, we send you our best regards. Elena Sartori Front Office Manager
871leahp
Checked in May 2024
Family
5.0/5
Outstanding
Posted on Jun 30, 2024
We stayed at JK Place for the second time as a family and this hotel did not disappoint. They helped us book a golf cart tour and tour of the coliseum underground as well as reservations at amazing restaurants. The staff was excellent and the rooms extremely comfortable. The breakfast was incredible and the location was perfect right next to Spanish steps and shopping. We love this hotel. ❤️
Response from Property: Dear 871leahp, thank you for the time taken to review your experience with us! We are glad that we managed to meet and exceed your highest expectations and this is what makes us so passionate about our daily work! Thank you for appreciating the hotel and room decors, our J.K. breakfast and our Team who strives every day in order to convert an ordinary stay into a once-in-a-lifetime experience! We are happy you enjoyed the tours and the experiences our concierge organized for you to make the most of your roman time with us! We hope to welcome you back soon to your Roman home away from home to build other unforgettable memories! Best regards, Elena Sartori Front Office Manager