Reviews of Portrait Roma - Lungarno Collection

This is one of the best hotels in the world. The Location is perfect, right in the middle of the shopping district but also close to great restaurants and important sites. It was a great base of operations to walk all over the city. Taxis were readily available with a phone call from the staff. Ubers knew where it was. The Atmosphere is more of a small, top-end residential apartment building than a hotel. It felt like home. The rooms are bright, luxurious, tasteful and comfortable, with good storage for people who prefer to unpack than to live out of a suitcase. We slept very, very well. The rooms were very efficiently serviced and meticulously cleaned twice a day. For people who like wood floors for reasons of cleanliness and hygiene, the rooms have beautiful wood floors with large, soft area rugs. Aside from the usual mini-bar fridge, the amenities include a microwave and a dishwasher. The bathrooms are spacious and the water pressure excellent. Noise levels are very reasonable considering the narrow streets and the heavy foot traffic. We never felt disturbed by noise from outside. The Ferragamo bathroom amenities are plentiful and suited our skin type. We took some home. The breakfast buffet was varied and plentiful, with some of the best scrambled eggs and bacon we've ever had. What made our experience, however, was the staff. 'Pampering' can't fully describe how well they took care of us. We have stayed at some of the most high-end, luxurious properties in the world and, in our lives, we have never felt so, dare I say it, LOVED by a hotel's staff. I would go back just for the welcome we received but everything about this hotel would tempt me back. As for value, I won't pretend it was inexpensive but our stay was worth every penny we paid.