Stayed at the Hotel Sonya for three nights our last time in Rome. We have stayed at the Hotel Sonya three times, the first time back in 2014, and again in 2018. Hate to say it, but it is not the same Hotel it once was. First, when we entered the lobby, the man behind the desk asked me to wait just a minute, then continued to BS with some woman. Five minutes later she left then the man asked for our passports, made copies and handed them back to us, without saying anything else. Five minutes later a second man came down and sat behind the desk staring at the computer. A few minutes later he asked “may I help you?“. The whole welcoming was not very welcoming! The hotel, including our room was clean, but has just not been kept up, and in a word, was dingy! The air conditioning was sub-par at best. And we put a bottle of wine in our in-room refrigerator. Let’s just say, it would have been colder if we had set it in the window. Definitely our last stay at Hotel Sonya.