Hotel Degli Aranci

It was an amazing place to stay over with my partner! Felt most welcome at the hotel. The staff was very keen and attentive on our needs. It was a lovely contour on our trip in Rome, we really fell in love. Definetly we will be back!

We visited Rome for the first time. The lovely young woman at the front desk took very good care of us! Insightful and offering many recommendations. The staff treated us with care. We're pretty low maintenance on that front. The rooms are well kept. The restaurant has a good selection of food choices.

The place was extremely cozy and made me feel right at home. The staff was very helpful and kind, while the location was absolutely stunning. I visited with my family and have never been to a better hotel. 10/10 would go again.

Very nice place, with a staff that listens and is ready to help you, beautiful room and breakfast I recommend this hotel to all those people who wish to visit Rome ! thank you for those memories

I went with a friend on a 4 night city break. Location is out of the city walls. Tried to bus it on one day but very complicated. Taxi cost; allow at least 15 euros per ride. Hotel is well decorated and clean. Staffing problem on the front desk. Not very experienced and English is not well understood. Breakfast is chaotic. Lots of coach loads doing tours of Italy. Plenty of queuing for breakfast. Only one coffee machine serving tiny expressos!!! My advice is if you're having a city break choose a hotel within the city walls....

A lovely hotel in the beautiful neighbourhood of Parioli. The centre of Rome is about 15 mins in a taxi or a 25 bus journey. Standard rooms are very clean, comfortable and pleasantly decorated. High ceilings and good quality fittings give the hotel rooms a luxurious feel. Staff are always helpful and friendly. There is also a restaurant and bar on site. We had a great stay here and it was nice to escape the bustle of the city in the evenings.

I have read the glowing reviews from other patrons on Hotel Degli. It has further emphasized my suspicion that we were given subpar treatment and accommodation. I wondered why. I kept my disappointments from my family initially because I didn’t want to spoil or negatively influence the great experiences of our Italian trip thus far. Our Venice and Florence visits were excellent. 1. We arrived at Hotel degli Aranci after an epicurean meal at Osmosi in Montepulciano. The vestibule of Degli is small. It might fit 5 adults but that would be a stretch. There were 13 of us with luggage. To ease the congestion, my son picked up his bag and walked up about 4 steps to a mezzanine floor. THAT MAN at the front desk yelled at my son repeatedly. It was unnerving. 2. We handed our passports to him as he requested. We gave them in order. Family by family. (My husband and I were given our room number and key so we left.) I heard this from one of my daughters. That man rearranged the documents and had to be corrected several times. I can only guess. We are a multiracial family. He kept putting our daughter-in-law’s passport with a son-in-law, who aren’t married. Both are white. 3. No help with luggage offered. My son helped us instead. 4. I was curious where the rest of my family was billeted so I went down to inquire. That man didn’t even look up to say, “May I help you?” I had to get his attention. I asked what rooms he assigned my family to. He pointed to the outside buildings and said, “There and there.” I was appalled. They misrepresented themselves. Those weren’t the rooms on the brochure they sent my travel agent. Had I known my family would be lodged there, I would not have chosen this hotel. I repeated my question. He repeated, “There and there. You can go yourself.” I didn’t want to knock on the wrong doors. He grudgingly gave me the numbers. That’s when I took pictures. 5. We could not make the in-house telephone work so we requested help. His instructions didn’t make sense. He wasn’t helpful. I even messaged my travel agent in the US to help us explain. We instead used our phone data to communicate with each other. 6. I needed more shower gel the next day. What a hotel staff handed my husband was shampoo gel. Not a problem I thought. I called the front desk and let THAT MAN know the error. He sent an equally rude person to give the correct gel. The uniformed staff handed me the bottle and turned and left while I was in mid-sentence. Bastos. What hotel staff does that? 7. One evening I asked my first daughter to get us a sandwich. We were too tired to go out. She needed a knife to cut the sandwiches. Apparently that was a mortal sin. She and her husband were given attitude by that same man at the front desk. Was it beneath him to give us a knife? 8. On the last night, my first daughter finally confessed how rudely they had been treated. Since they were outside the main hotel, she and her husband had no place to sit down and decompress. They went to th

The hotel is lovely, rooms are clean and comfortable BUT they advertise a bar and evening restaurant which they don’t have at the moment. They have closed them both with no explanation, and the area that the hotel is in also has no open bars or restaurants. So if you want to be able to eat or have a drink then don’t bother booking here, as I now wish I hadn’t.