Suites Roma Tiburtina

WORST hotel experience I’ve ever had. People everywhere, streets lined with trash & took an hour to find parking. To then take another hour to find the location, even with multiple local’s assistance. We knocked, rang the buzzer & called both numbers on the door….. but no one answered & we were forced to get a room at another hotel. Then they wouldn’t refund us cuz they have a no cancellation policy!!!! Unreal.

My booking was through *********** but since they say my review was posted when it wasn't, I decided to post here too. The room itself was comfortable. They provide slippers, there is mini fridge in the room and a little outdoor sitting area. There is a microwave in the common/breakfast area. Very close to the main train/bus station, and there was a bus stop immediately across the street where you could catch a bus to the main station if you didn't want to walk. We didn't try any but there were a few restaurants nearby and a grocery store. Disliked · I am pretty sure I used the hotel filter when looking for accommodations as I dont like Airbnbs but maybe I didnt and that is on me. Anyway, this is an airbnb; someone comes to open the door for you and give you keys but there is no onsite staff. Someone comes back in the morning to set up a very sad breakfast. It's on the 8th floor of a very old building, where they have 4 units (I was told) inside of appears to have one day been a big room. People next door to us were arguing and the unit above us had several dogs that not only constantly barked, also scratched the floor non-stop. Outside was very ugly, tons of trash and very sketchy. I was traveling with my adult daughter and we did not feel safe at all. I also did not like that they made copies of our passports, looking at it should have been more than enough.

As soon as we walked into the room, we immediately opened the app and rebooked another hotel, even though it was too late for a refund. Neighborhood was rough, staff was not very professional, and the building was so run down that the elevator felt like a death-trap. The manager ‘Maria’ offered to rent the rooms to someone else and wire me the money they paid, but when I checked in with her about that two says later she accused me of being mistrustful, claimed to be insulted by the accusation, and told me to contact ********** if I had a problem. I apologized, but she ignored me. Not the behavior of an honest person trying to help.

Everything was great besides parking. Breakfast was free daily, clean rooms, mostly quiet area. The host gave us his umbrella during a heavy rain day. There is no on site parking as advertised, luckily we were able to find free lot parking. The parking was 0.5 ish kilometer away in very busy area. I’d advise not having a car unless your from the country and know your way around.

The room was okay in general, but jacuzzi wasn't clean at all. Therefore, we weren't able to use it. It is a room in the residential apartment, not a hotel.

It was quite difficult to find, but once we eventually got to our room it was nice. We told them in advance it was our honeymoon, so there were some balloons on the bed. The Jacuzzi in the room took a long time to fill up and the jets weren't that powerful. Breakfast was quite disappointing, each morning they would leave out some shop bought pastries, there was a vending coffee machine that had no milk in it, and there were tea bags but again no milk. We soent most of our days in Rome, so only really needed the room to sleep, but if we come back to Rome (which we will it's a beautiful city), we will probably stay somewhere else.

Unfortunately did not live up to expectations, it was discribed as a luxury romantic room, there was no luxury at all, the spa bath although looked great took 30-45 mins to fill up as the water pressure was non existent, the shower head had seen better days, water went in every direction. Then in the morning breakfast was disappointing, just a few plates with biscuits and bread on it. I tried to reach out to explain but never got an answer, we cut our stay short and booked another room somewhere else for the remainder of our stay