Eisenhut Hotel

Wonderful dining experience on March 29, 2024 with friends. From being greeted at the door by friendly Armin, to professional and friendly service and delicious food, all in a classy atmosphere. Very good all around and highly recommended. We will be back!

We booked a superior room with valley view. It was in the main building and was spacious (especially the bathroom) and clean. We also had a lovely balcony which we spent a couple of afternoons sitting out on (even if it was December). What really made our stay was to discover our room had been stayed in previously by Winston Churchill. It was a lovely surprise.

This hotel is in an outstanding location in the heart of Rothenburg ob der Tauber. We stayed when the Christmas markets were on so it was very busy but the staff were still friendly and helpful. Our room was spacious and the interior of the hotel appears to have been recently renovated. Would highly recommend.

The photos are NOT what the Standard Double rooms we were given. We were extremely disappointed as the photos showed a very nice hotel and we looked forward to it. We were given room at the Eisenhut building across from the main hotel, clearly a lower tier accommodation. The pictures speak for themselves. Great location, but know 4 Herngasse rooms for their other rooms across from the main hotel are not what is pictured on their website. Very disappointed with the misrepresentation.

Stayed in Hotel Eisenhut one night during the Christmas Market. This was our third stay in Rothenburg and never have we stayed in a hotel that was so nasty and the staff so rude. When entering the lobby, there was a moderate smell of septic or sewage but it did not extend to the upper floors. Our room was a "standard", small but with a bed, a chair, table with TV, two nightstands, and a small window. The furniture was exactly as depicted in the photos but looks are deceiving. Furniture looked like it was from IKEA or Walmart and not well made. When we went into the bathroom, we were stunned that it was so outdated and old, and there was NO shower! The tiled walls, the flooring, sink/toilet, and the tub were all different colors and were pretty nasty. The toilet and sinks especially had cracks throughout and were stained badly. We immediately went down to the desk to ask for a room change as we needed a shower (my husband had surgery recently and is unable to take a bath). The desk staff immediately became very rude and we were told there were none available. They said that hotels over 500 years old do not have showers (not true, we've stayed in many that old with showers). When we asked if we could get a refund, they said no. We asked to speak to a manager and she was no help at all. We could not get a room with a shower as there are only five in the building and we could not get a refund for the room so we could go elsewhere. This is our third stay in Rothenburg and the other two hotels were also over 500 years old but they had updated their bathrooms and they were lovely! There are so many options for stays in Rothenburg, the Eisenhut is not a good one! Neither the Eisenhut website nor their brochure showed photos of their bathrooms. Check out the websites thoroughly before booking and when they don't show photos of the bathrooms, there is a reason!

The hotel has a special localization, from there you can easily get to the important places to visit in the city. The bedroom is warm, clean, modern, confortable, and well decorated.The service is impeccably good, we had the opportunity to have dinner at the restaurant and we enjoyed a lot the food and the atmosphere of the ambient. The breakfast is full of delicious options. I do rally recommend Eisenhut hotel.

Lovely hotel in a great location in Rothenberg! Very close to everything. Our room was very large and comfortable. The hotel staff super friendly! Their restaurant was suberb! The food was artfully prepared and delicious. A very nice break from traditional German fair. I highly recommend it.