Hôtel Albert PAR G5

It was a little confusing to find the parking but, when we inquired about where we parked (Hôtel Centre-ville) we were told that it was ok. The room was clean. Staff answered all our questions.

Broken chair, broken coffre machine, dangerous slippy shower, defectuous bathtub drainage, bumpy elevator

Fabulous night in Rouyn-Noranda Quebec Staff was very helpful and friendly. Especially since we did not speak French. Room was extremely comfortable. Breakfast delicious. We were very satisfied. Thank you.

Check in staff was pleasant but not friendly. Parking situation is terrible. Luckily it was not very busy during our stay. Room and especially the bathroom had a musty odour. Bed was not a queen size and very well used. There wasn’t even a top sheet provided.

Service was not good, and rooms fixtures were broken, and I was given the wrong room initially, and the staff was not professional in the night shift, he had headphones on for personal use and shirt wasn’t even tucked, he did not look professional at all. Furthermore found hair on the toilet seat meaning the room was not cleaned properly. Room was okay but would not recommend for price.

Property was clean but in a tough place for access and parking was difficult. Air con was old and didn’t cool the room down all that well. The hotel is old and clearly was renovated but still felt old. Free breakfast was less than continental and really not good. Staff were friendly. Bed was ok but not great. Overall for the money I payed was very disappointing .

I enjoyed my stay, the location was near the areas I wanted to visit.

Good variety. Great specialty coffee options.

Very comfortable room on 3rd floor. Clean and spacious.