Best Western Plus Executive Inn

Reviews of Best Western Plus Executive Inn

Best Western Plus Executive Inn

18880 East Gale Avenue, Rowland Heights, California, 91748See Hotel Details
Best Western Plus Executive Inn
Best Western Plus Executive InnBest Western Plus Executive InnBest Western Plus Executive Inn
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1 night

Guest Reviews

9.1/10
Great
199 Reviews
Verified reviews
Location9.1
Amenities8.9
Service9.0
Cleanliness9.2
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All reviews(199)
Positive reviews(190)
Reviews with photos/video(24)
Clean and tidy(30)
Awesome rooms(23)
Awesome stay(22)
Too noisy(20)
Near shopping area(20)
Convenient for shopping(20)
Great service(8)
Negative reviews(9)
Sook Fong
Freeway Side Two Queen Room
Stay Date May 2025
Business traveler
6 Reviews
8.0/10
Very Good
Posted on Jun 20, 2025
Overall good. Clean and service is good. Location is nice and around by food.
Response from Property: Your business is important to us, and we greatly value your feedback. By sharing what you enjoyed during your stay and suggesting areas for improvement, you help us provide an exceptional experience for you and future guests. We look forward to welcoming you again soon!
Asen Huang
Freeway Side Two Queen Room
Stay Date Aug 2024
Business traveler
27 Reviews
5.0/10
Posted on Sep 8, 2024
I can't believe this stink of this bed! So I am not happy! I want an explanation from the hotel!
Response from Property: Dear guests, Best Western Hotel is committed to providing guests who are traveling with a good rest and a comfortable environment.
BOON SWAN
Freeway Side Two Queen Room
Stay Date Mar 2025
Business traveler
8 Reviews
10/10
Outstanding
Posted on Apr 27, 2025
Good good good good good.................................
Response from Property: Your business means the world to us, and we deeply value your feedback. By sharing what you enjoyed during your stay and suggesting ways we can improve, you help us enhance the experience for you and future guests.
zoo-zoul
Deluxe King Room
Stay Date Jan 2025
Business traveler
11 Reviews
10/10
Outstanding
Posted on Feb 26, 2025
Located in Rowland height, lots of Chinese restaurants nearby.
Response from Property: Your business is essential to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are looking forward to your next visit.
Filomeno
Freeway Side Two Queen Room
Stay Date Jan 2024
Solo traveler
8 Reviews
8.0/10
Very Good
Posted on Feb 11, 2024
Not so noisy considering close to freeway. The breakfast is the same every day, no variation, nothing special. Always competing for a table when big groups are checked in, not good.
Response from Property: Dear guest, thank you for your review. Best Western Hotel is committed to providing guests who travel with a good rest and a comfortable environment. We offer four room types for travelers to choose from. There are outer corridor rooms and inner corridor rooms. The location of the rooms and the equipment inside are different. If you are sensitive to sound, you can choose the "Business Room Type", and if you require more privacy, you can choose the "Deluxe Room Type". You are welcome to write to us at any time to inquire. We look forward to your next visit!
Guest User
Freeway Side Two Queen Room
Stay Date Jul 2023
Family
15 Reviews
5.5/10
Posted on Aug 23, 2023
The location is great and a lot of restaurants nearby. They only provide full service to clean up the room every four days and they will only change the towels and clear up the rubbish bin for the rest of the days.
Response from Property: Your business is essential to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are looking forward to your next visit.
Lester莱斯特
Freeway Side Two Queen Room
Stay Date Dec 2022
Business traveler
11 Reviews
7.5/10
Posted on Apr 1, 2023
Just a very normal business hotel, but there’s not other choice in that location, expensive
Response from Property: Your business is essential to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are looking forward to your next visit.
Guest User
Freeway Side Two Queen Room
Stay Date Mar 2025
Solo traveler
3 Reviews
10/10
Outstanding
Posted on Apr 6, 2025
very good
Response from Property: Thank you for completing your survey regarding your recent stay with us. We’re more than happy to know we meet your standards. Thank you for choosing our hotel and for your loyalty to the brand. We look forward to welcoming you back.
Guest User
Business Plus King Room
Stay Date Sep 2022
Couple
1 Reviews
8.5/10
Very Good
Posted on Oct 29, 2022
Forgot phone in the room and had already turned key in and we're given another quickly
Response from Property: Your business is essential to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are looking forward to your next visit.
Zhan
Freeway Side Two Queen Room
Stay Date Jun 2022
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on Jul 20, 2022
Joyful stay.
Response from Property: Your business is essential to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are looking forward to your next visit.
Guest User
Business Plus King Room
Stay Date Mar 2025
Business traveler
5 Reviews
10/10
Outstanding
Posted on Apr 18, 2025
Clean, sanitary, tidy and comfortable (*^ー^)👍Convenient place. You must eat breakfast👍The lobby is clean and it is very convenient to eat around. There are all kinds of delicious food.
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Response from Property: Your business means the world to us, and we deeply value your feedback. By sharing what you enjoyed during your stay and suggesting ways we can improve, you help us enhance the experience for you and future guests.
Bunnie WU
Freeway Side Two Queen Room
Stay Date Mar 2025
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on Apr 18, 2025
The breakfast is delicious, parking is convenient, and the mall is only a five-minute walk away
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Response from Property: Your business means the world to us, and we deeply value your feedback. By sharing what you enjoyed during your stay and suggesting ways we can improve, you help us enhance the experience for you and future guests.
Guest User
Business Plus Two Queen Room
Stay Date Feb 2025
Business traveler
6 Reviews
7.0/10
Posted on May 6, 2025
The hotel is located near the Chinese community, and is close to supermarkets and Chinese restaurants. It is very convenient. However, the hotel is on both sides, one side is the highway, and the other side is the urban road, which is relatively noisy. The traditional breakfast is eggs, bacon, bread, and oatmeal. The room is not cleaned every day, usually only once every three or four nights, but the garbage and bath towels are changed every day.
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Response from Property: Your business is important to us, and we greatly value your feedback. By sharing what you enjoyed during your stay and suggesting areas for improvement, you help us provide an exceptional experience for you and future guests. We look forward to welcoming you again soon!
Guest User
Business Plus Two Queen Room
Stay Date Nov 2024
Family
97 Reviews
8.0/10
Very Good
Posted on Dec 29, 2024
It is really noisy next to the highway, but it is okay to choose a room facing away from the highway. Earplugs are provided in the room. The hotel covers a large area, so parking is convenient. The front desk will give you a parking card that needs to be placed in the car. It is next to Dahua Supermarket and many Chinese restaurants. It is very convenient for eating and shopping. It is suitable for a one-night stopover at the airport. There are also baths, saunas, and massages nearby. It is worthy of being an old Chinese district. There is a kettle in the room. The breakfast is simple, but there is hot oatmeal porridge, and you can also go to Dahua to eat soy milk and fried dough sticks. Most of the people staying here are Chinese. It seems to be a gathering place for a few days of tours in the surrounding area, because I saw several people from travel agencies gathering in the lobby in the morning. For the evening flight, you can't stay for half a day for an additional fee. Check out at 12 o'clock at the latest.
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6/12
Response from Property: 親愛的房客,謝謝您給予的好評。最佳西方酒店至意於提供旅外的房客有好的休息及舒適的環境。我們期待您下次的到來!
Ddd200000
Business Plus King Room
Stay Date Nov 2024
Business traveler
13 Reviews
9.2/10
Great
Posted on Jan 7, 2025
It's very convenient to shop nearby, but the soundproofing is not very good, and the neighbors often throw things hard. The breakfast is very satisfying, and I am very happy to eat it freely.
Show OriginalGoogle Translated
Response from Property: Your business is essential to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are looking forward to your next visit.