Zedwell Greenwich

I thought I'd get a bit more, but the room was nice, the bed was comfortable, and the shower worked perfectly. The best part was the air conditioning, which was much needed in the weather we had, so no complaints about it.

The air-conditioning is very good! But no teeth brushes and even no glasses in the room.

Convenient location, close to bus stop / tube station. Nice experience and happy with my stay.

Great location for transport to the O2, reasonable pricing, helpful staff, vending machines are available to purchase snacks , due to nature of the hotel there are no drink making facilities in the rooms and no restaurant on site but this is widely known and expected, local cafe discounts offered nearby if staying here. Comfortable beds,

I stay in hotels weekly for work and this was one of the most disappointing stays I’ve had in a long time. To be fair, the bed was comfortable and the front-of-house staff were polite and helpful throughout. Check-in was also smooth. Unfortunately, almost everything else about the room was frustrating. The hotel markets itself as a sleep-focused, calming environment, but it was literally one of the least restful hotel rooms I’ve stayed in. There was a very bright green light in the room all night which seriously disrupted my sleep (see pictures), and the ventilation system could not be turned off, meaning there was constant background noise throughout the night. There were also multiple basic issues: * no toilet roll in the room on arrival, * some plugs not working, * no practical storage or surfaces for clothes/bags, * nowhere safe or sensible to place a phone while charging, * and a vibrating/shaking headboard at intervals during the night What frustrated me most was the situation regarding drinking water. At around 3am I woke up extremely thirsty and realised there was no water provided in the room, no cups/glasses, and bottled water was only available via expensive vending machines. Reception told me the bathroom tap water was safe to drink, but because there was nothing in the room to drink from, I was asked to come downstairs alone in the middle of the night just to collect a paper cup. Minimalist design is one thing, but basic comfort and practicality still matter. This felt less like a thoughtfully designed hotel and more like essential amenities had simply been removed. I also raised these concerns directly with the hotel afterwards and found their response dismissive and disappointing. Several concerns were brushed off as “design choices”, important points (including the water situation overnight) were not properly addressed, and there has been very little accountability taken for the overall guest experience. The staff themselves were good, but the overall room experience was so poor and nowhere near what was advertised.

Just as we needed quiet and good located hotel in London. London is expensive city especially hotels. You can get sth cheaper like 30 min away by train from centrum or crazy expensive hotel in centrum. This one is just on spot. Next to Greenwich 5 min walk! I live Greenwich is one of my favorite places in whole London. It is vlose to the centrum and quiet.

The room was very neat and tidy and not too far from city centre however after days of travelling it could be really time-consuming commuting back-and-forth to the city centre. One thing to note though is that they do charge extra for early check-in as well as luggage storage. Also they do not clean the room daily, every three days.

Second time staying here it has everything we need good location good service for public transport good places to eat and shop

The hotel was super overpriced for what it was. The rooms, although cocoon style, are so depressing. Not a single but of art to spruce it up a bit. The rooms had no window, no wardrobe/place to store clothes, hairdryer was an additional cost, was advertised as having shampoo & conditioner, but didn’t have the conditioner. Not even a peep hole on the door which is alarming for someone like me if I can’t check if anyone is knocking. The walls are paper thin and every sound can be heard, especially the toilet flushing in other rooms, music playing or a bit of adult time. I asked for housekeeping to do my room, they changed the bedding and towels, but the floors were still dirty and the bathroom had clearly not been cleaned. The amount of money I paid for the 2 nights I was there, I should have had a pristine room. Instead, there were old stains on the carpet of various colours, the bedding, shower curtain and towels were grubby and stained. I wouldn’t recommend staying here and am gutted I paid what I did for it. A prison room would have been cleaner and more appealing to the eye.