59 Bayswater Rd, Kings Cross, Rushcutters Bay, New South Wales, 2011, AustraliaSee Hotel Details
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1 night
Guest Reviews
8.2/10
Very good
20 Reviews
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Verified reviews
Location8.2
Amenities8.2
Service8.2
Cleanliness8.2
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Positive reviews(1)
Negative reviews(1)
Guest User
Stay Date Oct 2024
Solo traveler
8.0/10
Very good
Posted on Nov 15, 2024
Clean small room centrally situated near transport options. Everything you needed in your room including kettle coffee and milk. George communicated well and instructions to enter the hotel were clear and easy to follow. I would certainly recommend this hotel.
Escape10295403120
Stay Date Sep 2024
Solo traveler
2.0/10
Posted on Oct 14, 2024
I booked a superior double room, but didn't get the room that was pictured on the website, very misleading, I asked the owner about breakfast, he said you don't get one, I said it's on your website, free breakfast, he said show me, so I showed it to him on my laptop, he pretended it was an old website, and anyway what do you expect for $140 a night, then literally told me he could tell me to f... off If I didn't like it, an arrogant and rude man, he told me you booked a room only which is false, as I booked the room because of the free breakfast, I hardly booked the room and said by the way I don't want breakfast, perhaps the owner is not aware that if you rent a room in a hotel you have certain rights which I'm sure includes the right not be verbally abused, two lights in ceiling not working, ceiling fan not working, no microwave, milk in fridge was off, plug sockets in the bedroom where you have to literally crawl on your hands and knees to use, but hey, I certainly didn't let this rude man spoil my Sydney break.
Response from Property: Nobody swore at you, and you should not write lies. On first meeting you had an aggressive and hostile approach believing that you had been ripped off in some way. I showed you that room booked was indeed room given, i also showed you on booking form that it said room only. This was not enough for you and continued to argue that you were entitled to breakfast showing me something on your computer. You do not have the right to talk to someone aggressively, rudely and in an intimidating manner.