Qinggang, Hougongdu, Rucheng Town, Ruyuan, Guangdong, 512721, ChinaSee Hotel Details
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1 night
Guest Reviews
8.9/10
1313 Reviews
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Verified reviews
Location9.2
Amenities8.7
Service9.0
Cleanliness8.9
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All reviews(1313)
Positive reviews(1257)
Reviews with photos/video(316)
Classy environment(296)
Relaxing hot springs(232)
Friendly front desk staff(102)
Large rooms(85)
Perfect for kids(50)
Delicious buffet(16)
Secluded lake view(12)
Negative reviews(56)
Lvyouren
Romantic Starlight Double Bed Room
Stay Date Mar 2025
Family
9 Reviews
10.0/10
Outstanding
Posted on Apr 3, 2025
Facilities: Although it has been open for some years, the equipment is well maintained.
Environment: The air is super fresh. You can also visit Danxia Mountain and see some very strange rocks. But time is tight, so you may as well go somewhere else.
Environment: The greenery around the hotel is great and the air is fresh.
Service: The service is enthusiastic and professional.
Show OriginalGoogle Translated
Response from Property: Dear guests, hello! Thank you for your high recognition! We are honored to have you spend a warm and pleasant time in our hotel. Our greatest motivation is that you like the room layout and service. We look forward to your next visit. We will provide you with more considerate services to create another unforgettable stay experience!
Guest User
Fishing Twin Room
Stay Date Feb 2025
Business travelers
44 Reviews
8.5/10
Very Good
Posted on Mar 23, 2025
The hotel is an old hotel, so the equipment is relatively old. But the environment of the hotel is very good, surrounded by water. If you book a fishing room, you can fish on the balcony, and you can open the balcony fence to facilitate the placement of fishing boxes. It is very cool, a real fishing room! 👍👍There are a lot of fish, big fish, but more small fish. Basically, the ones that are eaten are small fish. There are a lot of small fish as long as your little finger. It also depends on your location. You can fish in the room or go outside to other locations to fish. The hotel is very generous in this regard and does not restrict guests who go fishing. Many customers probably go there just for fishing, which is great! The guest room is quite large and the stay is quite comfortable! The attitude and initiative of the service need to be improved. On the contrary, the service of the security guards at the main entrance and lobby door is better than that of the internal staff, more proactive and polite! The breakfast is so-so. When there are many guests, the replenishment is not timely and you need to wait for each item! There are charging stations in the parking lots in front and behind the hotel, which is very convenient! I won’t comment on the hot springs if I haven’t been there!
Show OriginalGoogle Translated
Response from Property: Dear guests, hello! Thank you very much for your affirmation of the hotel! Your praise is the driving force for our progress, your satisfaction is our pursuit! Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the service quality and provide every guest with a perfect stay experience. We look forward to your next visit! I wish you a happy life!
Lilytvs
Type A Villa - 1-Room
Stay Date Jan 2025
Couples
19 Reviews
9.5/10
Amazing
Posted on Feb 17, 2025
This time I booked a villa room with a private hot spring bath in the courtyard, which was a great experience. First of all, the hotel's surroundings are particularly good, surrounded by mountains and with fresh air. It was after the holidays, so it was very quiet and felt a bit like a paradise. The service attitude of the staff is also great, the food in the Chinese restaurant tastes good and the price is affordable. I especially like the osmanthus flowers that fill the garden, the air is so sweet. The hot spring is a real natural hot spring, and your skin will feel smooth after soaking in it. Although the hotel facilities are a bit old, the bedding is very comfortable, the environment is good and quiet, it is a good place for leisure and vacation. Will come again next time.
Show OriginalGoogle Translated
Response from Property: Dear guests, hello! Thank you for sharing your stay. Ligong Hot Spring Hotel is surrounded by forests with beautiful scenery and pleasant views. It is the most romantic happiness to appreciate the sun, moon, stars, mountains and rivers. Come to Ligong and feel the comfort of hot springs. We look forward to seeing you check in at Ligong again and wish you a happy life!
¥chang@Victor
Type A Villa - 1-Room
Stay Date Jan 2025
Business travelers
124 Reviews
8.5/10
Very Good
Posted on Feb 16, 2025
This is my 6th time staying at the River Palace Hotel. The attitude of the waiters is very good, but the equipment is very old! The phone in the room has been broken for a year and has not been recycled! There is a foul smell in the toilet! Hopefully Lijiang Hot Spring will be renovated and improved. Looking forward to the next improvement! Also very grateful to Ctrip customer service for coordinating processing!
Show OriginalGoogle Translated
6/7
Response from Property: Dear guests, hello! Thank you for choosing the Ligong Hot Spring Resort Hotel. Regarding the facilities and services you mentioned, the hotel facilities upgrade is being planned. At the same time, we will pay attention to customer service. The relevant departments have immediately started to analyze and rectify the shortcomings of this service. Customer service has always been the focus of the hotel's work. While strengthening training, we will do a good job in supervision and management. At the same time, we will also remind hotel employees to pay attention to hygiene to ensure your health. Thank you again for your trust in us and these valuable suggestions. Let's meet again at Ligong to soak in the natural hot springs!
Anonymous User
Romantic Room (2 beds)
Stay Date Sep 2022
Family
2 Reviews
5.0/10
Posted on Oct 11, 2022
The buffet has too little to eat. . . The hotel facilities are poor, and there are no boiled eggs for breakfast. . . There is also a limit to the number of people in the hot springs, sorry for more than a thousand nights. . .
Show OriginalGoogle Translated
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Response from Property: 尊敬的客人,您好,沒能給您帶來完美體驗非常抱歉,由於近期暴雨天氣影響,水質些許渾濁,感謝您的理解,針對衞生及服務情況,我們第一時間核實,對客服務一直是酒店的工作重心,我們會加強培訓提高對客服務意識及衞生質量,再次感謝您對我們的信任和這些寶貴的意見,全體麗宮工作人員祝您生活愉快、幸福安康!
Response from Property: 尊敬的客人,您好,沒能給您帶來完美體驗非常抱歉,您在評論中所提及到的設施及衞生等問題,我們已在第一時間反饋給相關部門,相關部門已立即着手對此服務不足之處分析與整改,對客服務一直是酒店的工作重心,我們在加強培訓的同時做好監督管理工作,再次感謝您對我們的信任和這些寶貴的意見,全體麗宮工作人員祝您生活愉快、幸福安康!
Response from Property: 尊敬的客人,您好,沒能給您帶來完美體驗非常抱歉,您在評論中所提及到的設施及衞生等問題,我們已在第一時間反饋給相關部門,相關部門已立即着手對此服務不足之處分析與整改,對客服務一直是酒店的工作重心,我們在加強培訓的同時做好監督管理工作,再次感謝您對我們的信任和這些寶貴的意見,全體麗宮工作人員祝您生活愉快、幸福安康!