DoubleTree by Hilton Sacramento
0 nights
Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Sacramento

DoubleTree by Hilton Sacramento

Health Protected
2001 Point W Way, Sacramento, California, 95815, United States
Show on Map
With a stay at DoubleTree by Hilton Sacramento in Sacramento (Point West), you'll be within a 5-minute drive of Arden Fair Mall and Cal Expo Race Track. This upscale hotel is 4 mi (6.4 km) from California State University Sacramento and 5.1 mi (8.1 km) from K Street Mall.Show More
We Price Match
hotel overview picture
3.3/5Cleanliness: 3.3
All 46 Reviews
Amenities
Outdoor Swimming PoolFitness RoomPublic ParkingBarRestaurantMeeting Room24-Hour Front Desk
All Amenities
Surroundings
Airport: Sacramento Executive Airport
(10.9km)
Airport: Sacramento International Airport
(22.8km)
Train: Amtrak - Roswell
(25.6km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Arden Wing King Room Close to Lobby
5

Arden Wing King Room Close to Lobby

1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Amenities
Check Availability
1 King Bed Spacious Living Area Sofa Bed
1

1 King Bed Spacious Living Area Sofa Bed

1 King bed
Has window
Non-smoking
24-Hour Hot Water
Telephone
Room Amenities
Check Availability
Deluxe King Room-Accessible
2

Deluxe King Room-Accessible

1 King bed
Non-smoking
24-Hour Hot Water
Room Amenities
Check Availability
Deluxe King Room
4

Deluxe King Room

1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Amenities
Check Availability
1 King Accessible Room in Cal Expo Wing

1 King Accessible Room in Cal Expo Wing

1 King bed
Has window
Non-smoking
Air Conditioning
Desk
24-Hour Hot Water
Coffee/Tea Pot
Room Amenities
Check Availability
King Room
6

King Room

1 King bed
Has window
Free wired Internet
Non-smoking
Private Bath
Shade Curtain
Bedding: Duvet
Bedding: Blanket Or Quilt
Room Amenities
Check Availability
King Room in San Joaquin Wing Close to Pool
4

King Room in San Joaquin Wing Close to Pool

1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Amenities
Check Availability
Two Queen Room
4

Two Queen Room

2 Queen bed
Has window
Free wired Internet
Non-smoking
Private Bath
Shade Curtain
Bedding: Duvet
Bedding: Blanket Or Quilt
Room Amenities
Check Availability
Presidential King Suite with Balcony-Non-Smoking
1

Presidential King Suite with Balcony-Non-Smoking

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Connecting Room
Shade Curtain
Room Amenities
Check Availability
Deluxe Two Queen Room
4

Deluxe Two Queen Room

2 Queen bed
Has window
Free wired Internet
Non-smoking
Private Bath
Shade Curtain
Bedding: Duvet
Bedding: Blanket Or Quilt
Room Amenities
Check Availability
1 King Bed 2 Room Suite-Living Area
5

1 King Bed 2 Room Suite-Living Area

1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Amenities
Check Availability
Mobility Accessible King Room with Bathtub
6

Mobility Accessible King Room with Bathtub

1 King bed
Has window
Free wired Internet
Non-smoking
Private Bath
Shade Curtain
Bedding: Duvet
Bedding: Blanket Or Quilt
Room Amenities
Check Availability
Mobility Accessible King Room with Roll in Shower
7

Mobility Accessible King Room with Roll in Shower

1 King bed
Has window
Free wired Internet
Non-smoking
Shade Curtain
Bedding: Duvet
Bedding: Blanket Or Quilt
Closed Captioning for TV
Room Amenities
Check Availability
Mobility Accessible Two Queen Room with Roll in Shower
6

Mobility Accessible Two Queen Room with Roll in Shower

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Amenities
Check Availability
Mobility Accessible Two Queen Room with Bathtub
6

Mobility Accessible Two Queen Room with Bathtub

2 Queen bed
Has window
Free wired Internet
Non-smoking
Shade Curtain
Bedding: Duvet
Bedding: Blanket Or Quilt
Closed Captioning for TV
Room Amenities
Check Availability
1 KING AND 2 QUEENS 2BEDROOMS W TWO FULL BATH
1

1 KING AND 2 QUEENS 2BEDROOMS W TWO FULL BATH

1 King bed or 2 Queen bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
TV
Wardrobe
Room Amenities
Check Availability
Hide Room Types

Guest Reviews(46)

3.3/5
Verified Reviews
  • Cleanliness3.3
  • Amenities3.3
  • Location3.3
  • Service3.3
Anonymous User
December 19, 2022
Perfect location, accommodation and price. Close to arden mall, restaurants and where we needed to go, very convenient😍
Guest User
August 12, 2023
裝修升級後非常好
Translate
Guest User
March 5, 2024
I'm sorry i didn't read the previous reviews before booking here. It's apparent by the MANY recent poor reviews that the hotel doesn't get it, as mine is not an isolated experience. The staff portray privileged millennial syndrome that is all too common today. I had a maintenance issue with the room, and asked to be changed before unloading my car. The front desk lady was insistent on having maintenance fix the issue before putting me in a different room. Having been traveling for hours, I was tired and didn't want to wait around in the lobby for them to get their act together. But their 'policy' dictates they try to resolve the problem before moving a guest to a different room. Further, the front desk lady got on the walky-talky whining about me being a problem customer, while I was sitting in the lobby listening. I actually heard of 2 other customers complaining about issues while I was sitting in the lobby. Problems seem to be epidemic at this place. The problems here have nothing to do with the current renovations (although I wish I was warned that it's under construction). There's serious management issues that are readily apparent the minute you walk into the lobby. BTW, the digital checkin doesn't work either. If they could fix that problem, maybe they could help themselves by not having customers interface with the staff.
Guest User
January 28, 2024
The recent reviews are so concerning I was extremely hesitant to stay here, but my four night stay was fine. Hotel is about 80% renovated, lobby, restaurant, bar all new and room seemed recently renovated. Power was out at check in on Jan 22, and I was disappointed with the way it was handled once the power came back on (at arrival you wrote your name and phone number down on a list implying you’d be called when it was your turn, but once check in resumed, it was crowded chaos, and while I understand they were stressed, the desk staff were rude and despite saying the words “sorry” their attitude was annoyed and unapologetic). Also experienced thermostat issues in the room, third floor was too hot despite the thermostat set to 60, so factor that in to your choice of floors if given an option. Pool and spa were clean. The neighborhood is rough, even when the remodel is done, the homeless problem is not something they can fix. I travel to Sacramento regularly for work and I’ve stayed at 15+ different hotels in the area. Despite the many options, there isn’t really a “high end” experience anywhere, even the Kimpton has homeless issues, and parking costs downtown are absurd. Parking at this hotel at $10 per night is actually reasonable, you can’t leave valuables visible when parked anywhere in Sac. Freeway access is a plus, and the slider did a good job filtering the noise, in my room it was actually rather peaceful. Heard neighbors a bit but nothing unreasonable. Slow closers on the doors so they don’t slam would be a nice addition though. The room was clean, I suspiciously yanked all the sheets and covers apart, fresh and clean. I noted no “musty” smell anywhere and I’m pretty sensitive to smells. Four star experience overall; I’m pretty picky yet this was my second stay and I will definitely stay here again. Now that renovations are almost complete, I expect the bad reviews will improve with time, give it a chance.
Guest User
January 6, 2024
When you arrive at this hotel, you will first notice the homeless, trash, dilapidated RVs sitting across the road, etc. The "police bait car in parking lot" sign was also a nice touch. The building is very dated on the exterior. Inside has had a recent makeover, but has a funky, musty smell. Our room was filthy. Floors in our room hadn't been vacuumed in a long time. I don't think I've ever seen that much debris on a hotel floor. Dried chunks of food, an earring back, clumps of what looked like spit wads of paper, pieces of grass, etc. were on the carpet. Hairs and debris all over the hard floors. You could tell counters hadn't been wiped down, as a sticky ring of what appeared to be coffee was on the counter. Went to open fridge and a piece of dried shredded cheese stuck to my hand. Body wash, conditioner, and lotion were all completely empty. My husband actually asked the housekeeper to borrow the vacuum from her and I vacuumed our carpet and wiped down the counters myself. Woke to loud screaming/arguing in the parking lot in the middle of the night that sounded like someone was being harmed. In general, not a very safe feeling area. I would have never picked to stay in this location on my own, but was required to for an event.
Guest User
November 15, 2023
I’m extremely dissatisfied with my experience at the DoubleTree. I arrived at my room at approximately 5pm and immediately lowered the thermostat temperature to cool the hot room, then went to dinner. Returned at approximately 8:30pm and my room was still hot and humid. I went to the front desk to report the malfunctioning ac unit and I asked for a bottle water to help bear the heat. One employee reached for the water but was stopped by another employee who told me my Hilton status was too low for complimentary bottle water, but I could go buy some from the restaurant. When maintenance arrived at my room his heat gun measured the air blowing from the vent at 84 degrees. He repaired the wall unit and cool air began to flow. He said he would tell the front desk that if it malfunctions again to move me to a different room. At 2am I woke up to a hot and humid room. The ac unit was blowing hot air again. I called the front desk and spoke with Swasti A. to report the malfunctioning unit so I could be moved to a new room and she said there was no note from maintenance. She said she could not move me to a new room, but I could try opening my window and maintenance would be back onsite at 6am. She never once apologized for the inconvenience. I could not sleep in the hot room so I stayed awake until 6am then called back the front desk requesting maintenance. Eddie from maintenance arrived soon after and apologized repeatedly. He attempted a repair but per his heat gun the air was not cooling quickly and he suspected it would malfunction again. He said he would try to find me a new room and returned in minutes to take me to the new room. I was exhausted from my sleepless night but gladly moved my belongings to the new room for my second nights stay. Eddie showed empathy and exhibited excellent customer service. Unfortunately the front desk and Swasti showed no empathy and never apologized. I left the DoubleTree feeling very unappreciated.
Guest User
November 2, 2023
-There was trash outside of the rear entrance of Folsom wing, like a homeless person lived there. -The wing rear entrance door needed to be forced shut to lock. There were serval shoe prints on the outside of the door where people kicking it to close and lock. -There was trash in the parking lot that had been there for days judging by a package of tilapia that had been run over several times and was infested with maggots. -The cable TV in my room did not work. -I asked the front desk for breakfast vouchers because the TV did not work. They said yes, but when I went to get the vouchers in the morning the front desk said no and that there was no manager on duty.
Guest User
September 24, 2023
We stayed at the DoubleTree Hilton for a conference. My room was large and remarkably quiet despite being near a road. Everything was new and very clean. the bed was extremely comfortable. I had a view of the parking lot and a little road, which was screened somewhat by large, mature trees. The hotel is still being renovated. This means that there are still some areas where the floor has butcher paper taped on it, or there are amenities missing (like a lobby store???), or rows of chairs covered with plastic wrap, or areas of the parking lot where they don't seem to have installed new plantings. There was not any construction noise that I could hear. The fitness center seemed tiny for the number of rooms, and the layout is really confusing--it is like some complicated airport with multiple linking terminals. The pool looked nice but I did not have time to use it. Overall it was a pleasant stay and the staff were quite nice.
Guest User
September 12, 2023
Here for company training. We came in took the elevator and heard a scary sound as if elevator is going to fall. 2nd. We came to the room and you could see marks (looks like chocolate stain or blood) by the tv and cabinets. 3rd the chair has crumbs and not wiped down. 4th found a unwrapped lollipop on top of the ice bucket! Looks like the hotel is under construction. Disappointing for a hilton hotel

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleSet menu
AgeFee
Children 17 years old and under
US$9.95 per person
Adult
US$17.95 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Cleanliness
  • 3.3/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1997
  • Renovated: 2008
  • Number of Rooms: 286
With a stay at DoubleTree by Hilton Sacramento in Sacramento (Point West), you'll be within a 5-minute drive of Arden Fair Mall and Cal Expo Race Track. This upscale hotel is 4 mi (6.4 km) from California State University Sacramento and 5.1 mi (8.1 km) from K Street Mall.

Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at R.J. Grins or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Sacramento? This hotel has 32 square feet (3 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 448 guestrooms featuring MP3 docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How much does it cost to stay at DoubleTree by Hilton Sacramento?

Prices at DoubleTree by Hilton Sacramento are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to DoubleTree by Hilton Sacramento?

The closest airport is Sacramento Executive Airport. It is 10.87km from the hotel and approximately a 12minutes journey by taxi.

What are the check-in and check-out times at DoubleTree by Hilton Sacramento?

The check-in time is after 16:00 and the check-out time is before 12:00.

Does DoubleTree by Hilton Sacramento provide airport transfer services?

No, the DoubleTree by Hilton Sacramento doesn't provide airport transfer services.

What amenities and services does DoubleTree by Hilton Sacramento have?

DoubleTree by Hilton Sacramento has the following amenities and services: Pets allowed (additional fee), Outdoor Swimming Pool, Fitness Room.

Does DoubleTree by Hilton Sacramento have a swimming pool?

Yes, DoubleTree by Hilton Sacramento has a pool. Pool type: Outdoor Swimming Pool.

Does DoubleTree by Hilton Sacramento have fitness amenities?

Yes, DoubleTree by Hilton Sacramento has fitness amenities.

Does DoubleTree by Hilton Sacramento provide Wi-Fi?

Please view the amenity list on the hotel page.

Does DoubleTree by Hilton Sacramento have non-smoking rooms?

Yes, DoubleTree by Hilton Sacramento has non-smoking rooms. Please view the hotel listing for details.

Does DoubleTree by Hilton Sacramento provide breakfast?

Yes, DoubleTree by Hilton Sacramento provides breakfast.

About This Property

Nearest AirportSacramento Executive Airport
Distance to Airport10.87KM
Nearest Train StationAmtrak - Roswell
Distance to Train Station25.62KM
Average Price FromUSD205
Hotel Star Rating4