Hyatt Centric Downtown Sacramento

I'm not sure if this is the best hotel in California's capital, but it's certainly one of the most expensive! Aside from a small bar of soap and a tiny tube of hand lotion, no other amenities were provided. There was no in-room safe. Valet parking was $47 per night. Breakfast was à la carte, not a buffet. What was truly unique was that only one beverage was included; if you wanted a second coffee, you had to pay extra. The air conditioning in my room made a strange, sleep-disrupting noise. I reported it, and they confirmed the noise was from the AC unit. They explained that since it was the weekend, no one was available for repairs. As an apology, they offered a small box of hotel chocolates and a note.

The century-old building in downtown Sacramento was quite nice. However! However! However! The booking included four breakfasts per room, but when it came time to eat breakfast, the staff said they couldn't find any information indicating breakfast was included in the room! I showed the front desk the booking information, which did include breakfast, but it wasn't showing up in the hotel's booking system! The front desk said they didn't know what was going on, but still gave me a breakfast voucher, and I was finally able to have breakfast. Although the outcome was good, the process was very awkward and completely contrary to the concept of travel. Regardless of whether it was a problem with the hotel's system or something else, Ctrip should take the blame! I suggest that anyone booking a hotel should ask carefully beforehand next time they travel.

On the way back to Los Angeles by car, we stopped here for one night. We found the hotel according to the navigation. The lobby is very small and we would miss it if we were not careful. We drove around for several circles before we found it. There was no parking space at the door and we needed the hotel to park for us. The hotel room facilities are relatively new, but the room lighting is too dim, which is not friendly to the elderly or people with poor eyesight.

The bed is comfortable, and there are Starbucks, Macy's, Plaza, etc. nearby. great

Very nice, clean and quiet

乾淨整潔衞生，服務態度好