The hotel is very comfortable and we really enjoyed our stay. The location in St. Augustine's popped Beach is great and enjoyed local dining options (ie: Salt Life across the street). There is a trolley (for a fee) that will take you to downtown St Augustine, which was convenient. I do agree with other comments that the employees of the property were not the friendliness and really kept us from having a wonderful experience. I actually liked having valet parking. It was really convenient; however, it would have been nice to have been greeted by someone that had the appearance of wanting to be there. The reception desk was pretty aloof as well. I think the hotel can do a better job training their employees on good service. Another downside is the beach renovation happening by the hotel, but that is really not the hotel's responsibility. I