Ibis Saint-Genis-Pouilly Geneve

Very nice hotel, service is great, staff was very nice! Good location. Clean, confortable and big bed

There is no coin laundry nearby, and it can be challenging for long-term stays. The indoor space is comfortable, and there is enough desk space for work. The chair, shaped like a sofa, is not very comfortable to sit in. The internet is fast. Compared to Ibis Budget, it is inconvenient for those who do not plan to use the restaurant because there are no vending machines or microwaves. However, even though it was stated that there is a shuttle bus and I made a reservation, I was told that there is no shuttle due to a malfunction. It seems like the shuttle has been out of order for years, and claiming to have a shuttle bus is close to a scam. In the end, I took a connecting bus to the airport.

There was building going on and out side my window there was scaffolding with cigarette butts. Bed was not great and breakfast was average. Staff were pleasant but the hotel is not in a convenient location to transport.

I have stayed several times in this venue over the last ten years or so. Why do we come back to a particular hotel? First of all: the proximity of the airport (Geneva), there is no need to go through town, as the airfield is located North and the hotel is only a few minutes away from it. The hotel provides a shuttle service to the airport. The rooms and facilities are the same in most Ibis, Novotel, Mercure etc hotels of the Accor group. The standard of cleanliness and courtesy is what singles out one hotel from another. What stands out in this hotel is the team, the management skills of the leaders, Bastien at the Front Desk, Benjamin in the restaurant and their teams. You never feel the hierarchy, you never hear commands, they are all one and they are definitely fun, very courteous and make the simplest meal a little feast. Each member in each team, that includes housekeeping) is a personality and you can, if you wish, have amazing heartfelt conversations with one or the other. Over the years I have seen team members leave and new ones come in, and to my astonishment and joy the happy spirit prevails. Thank you Ibis, thank you team, you will see me again :). Mariana Amar

Stayed here for 1 night when travelling to lake garda in Italy...what can I say brilliant place swimming pool is very clean the hotel and our room was spotlessly clean we had a small ice box full of food which they put in there fridge for us staff were friendly and could not do enough to help us booked on the spot aswell as we didn't plan on stopping but so glad we did 100% would recommend to anyone....p.s wish I got the womens name who was on reception she was so helpful and polite thankyou to everyone 😀

remote location,no laundry, town is miles away , average restaurant but you're captive. i think most guests were insurance jobs as i was (who would stay here by choice) and didn't answer when i greeted them.The staff are pleasant enough, their bank is still holding my bicycle rental deposit a week later so watch that. I lost part of my soul in the 3 days i was here, i left to sleep in my tent on a campsite.

Extremely helpful staff. Had reason to call for assistance before arrival. Staff responsive and helpful Thank you Personnel extrêmement serviable. Avait raison d'appeler à l'aide avant l'arrivée. Personnel réactif et serviable Merci