The Royal Sonesta Chase Park Plaza St Louis

Our AC did not cool properly, the staff made it right by moving us into another room. Very nice hotel and the area around is safe. Restaurants at the hotel are all good. I would recommend staying there.

Beautiful, clean, great pool. Parking is obnoxious and costly. All tech is outdated and slow, internet stinks. Lots of extra fees on absolutely everything for no reason, nickel and dime every detail. Locations was great for walking to lots of things, and all in-house dining was delicious!

The pool is lovely, but there were no towels in the bathroom at all. I went downstairs to the front desk after taking a shower and drying off with a clean extra tee shirt I packed. Also, after the initial partial roll of toilet paper was gone, there was no more. I made a call to the desk and there was never any more brought up. There was nothing like a blow dryer and things you assume you would get included, and the garage is forty dollars a night for guests so on a one night stay…. 80 dollars? There is plenty of free street parking, but my knee was giving me trouble and I had luggage. Couldn’t use the valet, because it was full of cars and closed off so we couldn’t pull in and so we decided to go to garage. It wasn’t until check in to find out they didn’t validate parking for hotel guests. The location is great, but they need to do a whole lot better. Unfortunately, it was less than excellent for the price, and food we purchased on property was just okay.

Honestly, I had low expectations and they were met. I called ahead to verify everything (we had special needs because of a traveler) and when we got there, none wereey. Our room was never cleaned, the towels smelled moldy,

Stayed only one night, went to the restaurant “preston” ordered 2 beers, after 15 mins of waiting and no show from the waiter i asked the manager who promised me another waiter would take care of the order and apologized for it. 10 minutes later nobody came. We left to the Chase bar and the service couldnt be slower. Maybe im just used to another speed when it comes to service. But i wouldnt recomend this place to anybody. Rooms are nice, although the towels smell bad. staff at the frontdesk were good at the check in.

Beautiful property, loved sitting by the pool (in some shade!) … the svc by the is excellent! Chaise lounge chairs are super Uncomfortable to sit & read, however. Need to roll two towels at the base/back to prevent pain. Love the on-site movie theatre 🎥 🍿. Great location! Restaurants, shops & attractions very nearby. Highly recommend. And will return.

This was a beautiful property with a lot of fun touches. The staff is amazing and very nice. There were only two small things about the visit that were not ideal. The tv in the bedroom would not connect to be able to watch it in there and the air made a very loud mechanical sound when it was turning on and off each time. However these things were very minuscule compared to the quality of the hotel!