Hotel Laudinella

Reviews of Hotel Laudinella

Hotel Laudinella

Via Tegiatscha 17, Saint Moritz, Canton of the Grisons, 7500, SwitzerlandSee Hotel Details
Hotel Laudinella
Hotel LaudinellaHotel LaudinellaHotel Laudinella
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1 night

Guest Reviews

8.4/10
Very Good
75 Reviews
Verified reviews
Location8.4
Amenities8.4
Service8.4
Cleanliness8.4
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Positive reviews(38)
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Negative reviews(10)
kwong choon thum
Classic Twin Room
Stay Date Mar 2025
Family
2 Reviews
10.0/10
Outstanding
Posted on Apr 9, 2025
The lobby reception was spacious, comfortable and equipped with a fire place. The room was clean and looked like just being refurbished. The in house restaurant had a wide range of of selections in their menu, we will excited to find Asian food in the menu and surprised to find the authenticity in this Asian cuisine.
Anonymous User
Classic Twin Room
Stay Date Nov 2023
Couples
49 Reviews
10.0/10
Outstanding
Posted on Dec 21, 2023
A fabulous establishment with many restaranta. Cozy room, good service and great breakfast.
Redrobe
Standard Double Room
Stay Date Jan 2023
Family
54 Reviews
10.0/10
Outstanding
Posted on Feb 27, 2023
The hotel is nice & cozy. The bed is so comfortable. All the staffs @ the front desk are very helpful & attentive to your needs. I will definitely come again & stay in this hotel.
Han Jung
Classic Twin Room
Stay Date Apr 2023
Business travelers
15 Reviews
10.0/10
Outstanding
Posted on Aug 7, 2023
Great view and free shuttle service is really convenient, will choose to stay at Hotel Laudinella again.
Ignacio Ramos Herman
Standard Double Room
Stay Date Dec 2022
Travel with friends
1 Reviews
9.5/10
Amazing
Posted on Feb 3, 2023
Realy cool hotel.Freshly renovated in 2022. 5 restaurants for all kind of tastes. A nice , cosy and big lounge with fire place. Close to ski lift Signal (500m) 10min by feet or one bus stop away.
Kam Hon
Classic Twin Room
Stay Date Dec 2023
Couples
2 Reviews
8.5/10
Very Good
Posted on Jan 21, 2024
The furniture decoration is a bit old; but it is very clean; there are many restaurants and the breakfast is also very good.
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Guest User
Superior Single Room
Stay Date Feb 2024
Solo travelers
13 Reviews
10.0/10
Outstanding
Posted on Apr 8, 2024
It was a very satisfying hotel. I would like to use it again.
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Guest User
Classic Twin Room
Stay Date Jan 2023
Couples
2 Reviews
10.0/10
Outstanding
Posted on Feb 11, 2023
New hotel, with several restaurants and a great location, close to the lake.
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Shirtman72
Stay Date Oct 2024
Couples
4.0/10
Posted on Nov 20, 2024
We were on a Insight Vacations Tour and stayed here two nights. We were placed in a wing of the new hotel they are building. The wing was finished but we had no services. Had to walk 2 blocks in the snow For any services(restaurant, spa, etc.) Shame on Insight Vacations for letting this happen and the Hotel for trying to pass this off as a good experience. The construction site had a huge crane and numerous equipment all around the site. This was not a refurbished site but a construction of a new hotel. Again not a good experience. I would have to think it will be at least a year before that project is completed.
Response from Property: Dear Shirtman72, Thank you for sharing your feedback. We’re sorry to hear that your experience fell short of expectations. It is true that we are in the middle of renovations, which will finish in mid-December. We are keeping our guests up-to-date on our renovations in our project diary, which is available on our website. We have also informed all of our contractual partners about the renovation (including the fact that breakfast and dinner are served in the Hotel Reine Victoria which is opposite ours). The rooms in the part of the hotel that remained open can be booked at a special price, precisely because of the impairment of the view and noise from outside. Again, please accept our apologies for the inconvenience caused. We would like to point out that our guests have free entry to the public indoor swimming pool & spa OVAVERVA and also our pop-up restaurant "Tubbo" and the Vic's Brasserie at Hotel Reine Victoria and the restaurant Corvatsch nearby all remain open. We hope you’ll consider revisiting us once the construction has been completed (summer 2025). You will then be able to enjoy 3 new restaurants and a new bar. Kind regards, Your Hotel Laudinella Team
donchimpo
Stay Date Jan 2025
Family
2.0/10
Posted on Feb 23, 2025
Be careful at this hotel; they overcharge you on the bill. They don’t print the details so you won’t notice. I had to complain to get the incorrect charges removed. Management was informed, but they did nothing. Stay away—plus, the rooms are old.
Guy R
Stay Date Jan 2025
Travel with friends
10.0/10
Outstanding
Posted on Feb 6, 2025
We had the hotel apartment with 2 bedrooms. The kitchen us very useful and we liked the washing machine and dryer. Beds were very comfortable and having 2 toilets and 2 showers was perfect. The location is fine, walking distance to the ovaverva spa
Response from Property: Dear Guy R, Thank you for your review and for staying with us at Hotel Laudinella. We're glad you enjoyed the comfort and convenience of the apartment in our partner hotel Corvatsch (located 200m from the Laudinella), especially the kitchen, laundry facilities, and spacious layout. Likewise, it’s great to hear that the location worked well for your snowboard trip and that you appreciated the proximity to the Spa. We hope to welcome you back for another great stay in St. Moritz. Kind regards, Your hotel Corvatsch team
Festime M
Stay Date Jan 2025
Travel with friends
2.0/10
Posted on Feb 2, 2025
Terrible. Never again in this Hotel. They left us outside the hotel even before we checked out and this is absolutely unacceptable. The staff not at all helpful and unpleasant. The bed was dirty with hair and there was no hand soap in the bathrooms.
Adventure63467410028
Stay Date Jun 2024
Couples
10.0/10
Outstanding
Posted on Jul 11, 2024
Very nice modern rooms, free shuttle to the train station, free access to the Ovaverva spa (great pools and amazing aufguss sauna!), free lift pass to all the neighboring mountains, friendly staff, excellent breakfast. All that for 220 chf a night. Where do I sign?
708wernerw
Stay Date Nov 2023
Couples
6.0/10
Posted on Dec 29, 2023
We visited this place during a trip with the Glacier Express train. Unfortunately we got one of the rooms which are small and needs refurbishment and upgrade. Everything was clean and worked fine but the room had simply not a 4star level. the staff was friendly and efficient, the rest of the hotel was nice.
Response from Property: Dear Werner W, Thank you for taking the time to share your feedback. We appreciate you choosing to stay with us, and it is lovely to hear that the staff were friendly and efficient throughout your stay. Guest satisfaction is our top priority, and we are fortunate to work with such talented individuals who truly enjoy what they do. It was nonetheless, disappointing to hear that you were not as satisfied with the room. At Hotel Laudinella, we offer a variety of rooms in different categories to suit the needs of every type of visitor. We highly recommend the Modern Superior Double Room, for those wanting a more fresh and spacious experience. Whereas the Modern Family Room is ideal for groups. Next time, please do not hesitate to reach out to our team for assistance, as we want to ensure that the stay is as comfortable as possible for you. Thank you very much once again for choosing to stay at the Hotel Laudinella, and we look forward to welcoming you back again, in the not-too-distant future. Kind regards, Marco Osterwalder CEO Laudinella Hotel Group
Guest User
Stay Date Apr 2023
Solo travelers
6.0/10
Posted on May 10, 2023
I booked this through the Switzerland Travel Centre as a package with some other activities. The hotel is about 1.8km south west of the train station. It is a walkable distance even with luggage (at most one roller case and another small piece) but be aware on the way to the train station there is a small slope. If walking it can be scenic if you walk along the lake. I was picked up by the hotel on (my late) request - it was snowing and I had a lot of luggage. The hotel is in a quiet area. The hotel itself is tidy and clean. I can't remember which area of hotel my room was in (Metro something) but I had to walk through a bar area which was often a lively and busy are to get to the stairs/lift to my room. I often felt a bit awkward doing that. I didn't check if the room I booked was the room I got. However, the room was a standard design, adequately sized and comfortable. The furnishings were well maintained and looked new. I had a view of the courtyard and another part of the building. Although not as scenic as a lake view, the snow did make it special. Breakfast was included and probably a good idea given there didn't seem to be many options for breakfast nearby. I used the laundry service. I was surprised there was a 25% surcharge for same day service even the laundry is taken down to reception before 9am/ Turns out this was the case in another town I visited in Switzerland. Nevertheless I used the service. When clean laundry was returned it in the same bag I used to but the dirty laundry in. If that concerns you I would recommend you put your laundry in a plastic bag you do not wish to keep and put that bag into the hotel's laundry bag. Staff are pleasant and multilingual, and it appeared that English was the native language of many of the staff.
Response from Property: Dear guest, We thank you for your feedback on your stay. We are happy to read that you enjoyed the location of the hotel as well as the shuttle service and breakfast. We apologize for the issue with the laundry bag, that should not have happened the way it did - we will certainly take this up with housekeeping so it can be avoided in the future. As constant improvement is very important to us, we would be grateful if you could send us some more details on the areas we could do better in your opinion, as we cannot find enough evidence in the text for this below-average rating. Many thanks for your help in advance. Kind regards, Your hotel Laudinella team