Galaxy Hotel

The price was right! That was definitely a plus and the location was convenient within walking distance to our venue. I will say though that that cleanliness was not necessarily five star. however it was suitable for our needs. The elevators worked great and no problems there. The staff is nice and as helpful as they can be. Parking stinks though, but I guess that's status quo for the area?

We really liked the location and design. However, we noted there was no bedspread on the bed, the floor was sticky, refridgerator did not work, the shower floor had massive hair in it creating the water to back up, the towels were small and thin, and there was no parking option other than valet costing an unplanned expense. We were told there would be robes in the room but there were not. We were told we would have a gulf view but had to crank our heads way to the side to see it. We informed the desk and all they said was they would inform housekeeping. There was nothing luxury about this as it seemed basic. The resturant was not ready yet. We had coffee only which was good. Very disappointing experience otherwise.

The staff was great and very helpful, especially Randy as others have stated.  The location was also great.  However, one of the windows were broken in the room (on the 11th floor) and the cleaning service was terrible.  Upon arrival, we didn't even have hand soap in our room.  They don't clean at all, not even the bathroom nor vacuum.  They just take out the garbage and replace towels.  We didn't even get refreshed supplies like toilet paper, soap, shampoo etc.  Most times we had to get our towels and soap from the front desk on our way in and carry it all up to our room.

From booking to checking out, all good 👍 We will definitely be back. Thank you to the front desk🙏 and a Thank You to the coffee bar. The banana bread latte was one of the best coffees I've ever tasted. It's crazy that I actually could taste the walnut in the banana bread latte. Also, I hope y'all enjoyed the pizza.

Perfect 5 night stay for solo.

First timer and it was perfect for the fireworks! Only stood for one night but will definitely be back to truly enjoy the hotel.

I am not one to write bad reviews but everything about this place was off. When we went to check in I found out that parking is 3 blocks away. 3 blocks when it feels like 105 outside is not fun for anyone. At least offer a valet option. First time I spent $40 to park as well. Next once we arrived to the room the lighting was somewhat dim and we noticed the sink looked dirty and the shower was not cleaned. When we put the water on you could see soap bubbles from the last people’s visit. There was also a hair dryer that you could see greasy finger prints and tell it was never wiped down. Next the TV, it is great that they had Roku tv and we could stream our tv but the WiFi was so poor that we couldn’t get a tv show to load. I had to change the network and run my hotspot to watch tv. Finally, the fridge operated at room temperature so we had to go down stairs to get ice to keep our drinks cool. I tried several times to call the front desk with no answer and stopped by once and no one was there. I wasn’t looking for a luxury stay but this place is poorly run and doesn’t seem to care. Would not recommend.

Had to pay $20 per day to park. They also wanted $85 to check in 15 minutes early, lack of customer service by this front desk attendant. However, the young man with brown hair who helped with check out was great!

The hotel was great for the price. You can’t beat the location. The coffee shop in the. lobby was excellent. For me, the bed isn’t one of my favs. It was a memory foam.