Hilton St. Petersburg Carillon Park

"Good air conditioning and clean. Breakfast was good and was served."

Nice hotel with a convenient location. The trail is really nice. The price was reasonable and the staff, especially the front desk, were great! The parking was easy. Gym and pool were very nice. Hot tub was out of order. I am not sure if it was busier than usual due to sporting events and holiday, but room cleaning often came very late (after 5pm) and cleanings varied from day to day. Some small items like water and coffee in the lobby would be easy, nice touches.

A nice hotel but on the lower end of Hilton Hotels I have stayed at. I expected a better bed at a Hilton and the bed and sheet quality was more akin to a Hampton Inn. Nice pond and Walkway and got a great price.

Hot tub didn’t work & we picked the place just for that. AC didn’t work the first night. And the walking trail was closed. Other than that it was fine.

Check in was inefficient. Requested phone call twice when room was ready and never received a phone call. Cleanliness was okay. Fire alarm and not knowing where to go was very disruptive. Overall less than impressed with the staff and facility. Stayed there on the past but will not return.

I was refused a late check out until noon. I'm an honors member. I received text asking if I needed anything. I responded a late check out. I was told that someone would contact me. I was not contacted. I went down for coffee and checked at the front desk. Front desk clerk refused saying it was because of housekeeping. She wasn't rude at all, but I stay in Hilton so the tone it's never been a problem before. I had to rush back up, my daughter and I both had to shower and pack. It felt like we were being put out in the street. The check in person was amazing! Great customer service! Great conversation!

Not sure where you got the name Sarah, but that is my mother and she has passed away. The hotel is very nice and I loved the walk over the water, it was so refreshing. The problem I had was that I found a roach in the bathroom when I was getting dressed and all that I was enjoying about the room went from really good to terrible. I dressed as fast as I could and waited downstairs until it was time for me to leave. I enjoyed talking with the employees at the front desk. They were very helpful with the questions I asked. Would I stay there again, I really cannot say yes to that. Unfortunately it only takes one bug and I am out of there. Hope you can take care of that situation.

Hotel was good but breakfast is pretty awful, bread is hard, bacon like rubber, and tasteless. Needs improvement.