This is a lovely and quaint family run hotel, built around a beautiful courtyard. My husband and I came in quite late due to delays at the airport and the kind receptionist send us to the only place open nearby for the last half of the Super Bowl. Our room had a king bed, was nice, clean and the shower temperature was hot and lovely. Unfortunately the next morning we were woken up numerous times by a six and eight year old who were running up and down the courtyard yelling with no supervision. I eventually dragged myself to the front counter and said we couldn't tolerate this behaviour as we were both so tired. Eventually with google translate, the girl at the front desk was able to get me in touch with the owner, Belinda. She is a sweetheart. She immediately indicated she would address the issue with the family and would not permit them to stay on any more nights. She further went out of her way to ensure we had a great stay. The hotel owns a restaurant just across the road where they serve a delicious included breakfast. They also have an extensive menu for other meals and appetizers, lovely drinks and this was some of the best food we had in Colombia and for very reasonable prices. Her family is also involved in the business and one of her completely fluent sons does tours but is booked months in advance so prepare! I would very, very highly recommend this hotel. The only thing I would change is to put a lot more information regarding Salento at the front. Maps, tours, points of interests, ect. The front desk girls are so sweet but do not speak English. Worse comes to worst, there is a tourism office nearby but you need to find it on your own and only if you know to look for it. This is a hidden Gem of a hotel.