Chapter House

Felt super scary at first with the cracking floor, tilted walls, big mirror, and 512 years history, but later the place showed its charm - very lively at night with people chilling at the backyard, nice restaurant on site, being right opposite to the Anne? Gate which leads you to the Salisbury Cathedral. I prob would choose to stay here again next time I visit Salisbury! Btw the staff are warm hearted and helped us deal with our Apple Watch forgot in the room. Much appreciated!

The staff are friendly and we secured the room we wanted. The restaurant is excellent, it serves great steak!! The hotel is very old, so things do creak a bit. Salisbury shopping isn’t the best with a few empty units.

Grade 1 listed building/hotel with a historic past close to the cathedral gate house with amazing grill restaurant with some South African dishes Lovely happy staff nothing is to much trouble for them. Executive room was large most comfortable bed ,sofa bed , gorgeous fireplace ,furniture,wood panelling great detail,all amenities you’d need inc iron and iron board,plenty tea and coffee with a pod machine. Wouldn’t hesitate to stay again if visiting Salisbury and Stonehenge.

Beautiful room, a hotel with exceptional character, very attentive staff and wonderful food.

We are both professors and visited Salisbury in January 2026. We stayed one night, had dinner and enjoyed the bar in the property and breakfast served in our room --nice touch and attention to the guests, (the kitchen was going to be under renovation for a few days). The entire experience was amazing! From the attentive and friendly staff during check in, dinner, the interesting stairs --so authentic!-- and the service was incredible. Best steak ever!!! And dessert, sticky toffee pudding is a must! Friendly and attentive staff, knowledgable bar service, and the location was amazing! Our room, oh boy, we LOVED it! Very clean and organized, the tub inside the room was so relaxing. We LOVED our stay and appreciate all the attention from the owners and staff. We will definitely stay there again and recommend to anyone we know. Thank you!

The male staff member who checked was excellent, throughout the whole stay. Unfortunately there was an older man on the staff, whose abrupt attitude and inpatients was verging on being rude. Shame had two separate incidents with him during our short stay. Shame let the side down. The breakfast layup was good. Just one criticism, If your offering yoghurt , fruit and cereals. There is a very good chance the guest might like to take advantage of the offering, before you rush out the pre ordered cooked breakfast, which my case was virtually cold once I had finished by yoghurt. Also serving Avocado and poached eggs on thin sliced brown bread, unfortunately becomes a soggy mess. Im not saying I didn’t enjoy what I had, but, if you check with ypur guest when you xan bring out the hot food first and serve them avocados and poached eggs on toasted sourdough would produce a nice crisp base.

This old place has character, super comfortable beds, and a great breakfast. Would definitely stay here again. Staff was also super friendly and helpful.