Don't be fooled by the exterior of the building because all of that will be irrelevant when staying with the saltash team. From checking in all the way to checking out I cannot fault this hotel at all. Customer service is exceptional, they will do anything and everything to ensure yourself the best stay. The hotel is clean and tidy and the bathrooms are exceptionally clean, which is amazing for your personal hygiene. The manager Cheryl goes above and beyond when it comes to cleanliness and customer service. She's an absolute credit to the company and I hope that they respect and value you her as much as I would if she worked for me. Added bonus for this hotel is the free parking, plenty of space and the convenience of having burgerking and subway and stones throw away. Would 1000% stay at this hotel again, thank you to all of you at saltash travelodge.