Hotel Neutor Express

The hotel is well located with a bus stop at its doorstep... the property however badly needs a makeover, the mirror was cracked and yellow tape was used to hold it up, paint was peeling away in places, the carpet was threadbare and heavily stained, truly depressing to have to walk into a hotel room like this.

Staff was nice. Rooms are dated with very little amenities. No coffee service and no refrigerator. Location is great. Good for low budget facility

I can have no major faults with this hotel. It's actually two buildings, with one across the road from the other. The plus is the hotel is right in the bus route to the main train station and the bus goes through the old town.

There is no tea and Coffee facilities. Water pressure in bathroom was not good. Carpet should be renewed.

When we arrived it was not possible to check in even though it was after checkin time. We were given a room in another building which was not clean and smelled bad. The building itself was in a state of disrepair. After complaining we got a room in the main building which as just OK. It was not, no AC, and there were two fans neither of which worked. I've stayed here before but cannot imaging coming back again.

Ok hotel for 1 or a few nights. Very close to Salzburg city center (walking distance). No aircon- a problem when 30’ outsider. We had a large room with a nice terrace but interior could need some renewal. All in all value for money.

We arrived here from Munich by train, took bus directly from the station to the hotel checkin door. Checkin is at Hotel Neutor which is a separate hotel but jointly managed. Breakfast is available in Hotel Neutor and was good but not outstanding and slightly pricey. Staff spoke very good english and was very helpful - She booked a fine evening Mozart performance by talented local musicians in Festung Hohensalzburg for us. The hotel room was adequate and unimpressive. The interior was dated and worn but seemed basically clean. The bed was comfortable. The location is just on the other side of the ridge behind Salzburg old city but tunnels through the ridge allow walking and driving directly to it from the hotel. The room was minimal and did not include any chair or desk. Only bedside tables were present. The hotel price was much cheaper than hotels in the old city and nearly as convenient. The neighborhood was pretty quiet at night with almost no traffic and felt quite safe. We ate all our meals in the old city and did not see many dining choices on the hotel side of the ridge. If you will use the room only as a place to sleep and clean up this is a very good option, but it falls short if you want to lie around the room or have friends to visit in your room.