Boutique Hotel Das Salz

Clean rooms, no service need with online check in. A bit far from downtown

Didn’t really have a good experience on this but thank god Trip did compensate a small fee. The room is good, the hotel is good BUT whoever that has booked please read this:- 1. Make sure they send you a pin code to enter the hotel at least 3 days before or else keep emailing and calling before you reach. There is no workers all automated if you reach and have no code to enter you are stranded! Yes there is a phone to call but Im not sure why the phone doesn’t work properly!! I called 7 times only to 1 time they pick up. And finally after waiting in the cold for 30 mins they let me know the pin code to enter. Its very hard to contact the hotel maybe because im not using local phone number. Contacted trip and they themselves couldn’t contact them in time. According to the hotel, there should be an email from them with instructions and code. 2. Yes, I do love the concept of having no one to check in but at least leave like an ipad or a screen for guest to check and contact??? 3. Rooms were nice, blinds were automatic. Clean and have smart tv. They do have elevators thank god. Besides the ‘PIN number’ enter check in, its all good.

We really liked this hotel. The directions for parking and entrance were all easy and timely. You could easily walk from hotel to old town Salzburg or take a bus. The parking was close by and fairly cheap. We loved the breakfast. The staff was friendly and helpful. We left our luggage safely in the luggage room as we arrived early in the day. Very convenient. We felt safe and comfortable.

Would have liked to have a shelf in the shower because the small tray was broken. Road noise was pretty loud. Otherwise, overall experience was very good. Breakfast was tasty and the access to the luggage lounge was MAJOR. Would recommend.

It is an excellent hotel, however, please note that it is missing some of the staffing and attendance you would see at a bigger hotel. But if you live without 24hr concierge, and other things like a more spacious storage and ability to do some small laundry or ironing, this is really a great spot. Easily walkable to the centre of Salzburg ina great neighbourhood.

Not a single positive thing to say about the property ....zero customer service. There was no one at the cafe to answer or help answer any questions. Terrible check-in. process, horrible breakfast and the guy there was only interested in collecting money for the breakfast.