Mövenpick Samarkand

Mövenpick Samarkand Reviews

Mövenpick Samarkand

53 Shokhrukh Str, Samarkand, Samarqand, 140100, UzbekistanView Hotel Details
Mövenpick Samarkand
Mövenpick SamarkandMövenpick SamarkandMövenpick Samarkand
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Mövenpick Samarkand Guest Reviews

4.5/5
Great
20 Reviews
Verified reviews
Location4.4
Amenities4.5
Service4.4
Cleanliness4.5
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All reviews(20)
Positive reviews(18)
Reviews with photos/video(7)
Negative reviews(2)
Mirkozar86
Standard Room With Double Bed
Checked in Aug 2024
Couples
17 Reviews
4.5/5
Great
Posted on Aug 16, 2024
Beautiful hotel, clean, modern design and great facilities. Unfortunately we didn’t have time to try their breakfast which sounded promising. The spa facilities (pool, sauna and hammam) are very clean and not busy at all. The room was very spacious and even though is a huge hotel it didn’t feel crowded.
Response from Property: Dear Mirkozar,Thank you so much for your warm feedback! We really appreciate your trust and are glad that you chose our hotel for your holiday. We make every effort to make our guests stay as enjoyable and memorable as possible.Best Regards,Timur MirbabaevFront Office Manager
Guest User
Standard Room With Double Bed
Checked in Aug 2024
Couples
9 Reviews
5.0/5
Outstanding
Posted on Sep 20, 2024
Nice room, lovely pool area
saghieh
Standard Room With Double Bed
Checked in Jul 2023
Couples
8 Reviews
5.0/5
Outstanding
Posted on Jul 9, 2023
The hotel is new and well taken care off and the service is great
Response from Property: Dear Guest, It was a pleasure hosting you at Movenpick Hotel Samarkand and thank you for taking the time to leave your kind words following your recent stay with us.I am happy to know that your experience was memorable and that our facilities and service succeeded all expectations. Rest assured; I will share your feedback with the team.We look forward to host you in the near future.Best Regards Bekzod Kholkhodjaev Front Office Manager Movenpick Hotel Samarkand
n Y S Da
Standard Room With 2 Single Beds
Checked in Aug 2024
Travel with friends
11 Reviews
5.0/5
Outstanding
Posted on Aug 17, 2024
Used for sightseeing in Samarkand. It is about 10 minutes walk to Registan Square. It is a new building and the restroom is spacious and there is no problem.
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@YT@
Standard Room With 2 Single Beds
Checked in Aug 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Aug 15, 2024
The service was excellent. There was a young man at the reception who was learning Japanese, and the response when we had any problems was quick and good. The hotel is also in a good location, close to tourist attractions and shopping facilities, so if you use this hotel as your base, you'll be able to enjoy central Samarkand to the fullest. I'd like to stay here again.
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Response from Property: Dear @YT@, Hello!Thanks for your feedback! We are delighted that you had a wonderful time at our hotel. We are proud to share your feedback with our team to encourage everyone to continue our high standards of service. We appreciate your support and will continue to work to make our hotel even better.Best Wishes,Timur MirbabaevFront Office Manager
Sergey
Standard Room With Double Bed
Checked in May 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on May 12, 2024
Excellent location in the city, great rooms, excellent breakfast, excellent pool and sauna.
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Response from Property: Уважаемый Сергей,Спасибо за Ваш отзыв! Мы гордимся нашей командой, которая работает, чтобы каждый гость чувствовал себя комфортно и получал только положителные эмоции. Мы очень ценим Ваш отзыв и будем стараться и дальше радовать Вас высоким уровнем сервиса. Добро пожаловать снова!С Уважением,Тимур МирбабаевМенеджер отдела приема и размещения
Guest User
Standard Room With 2 Single Beds
Checked in Feb 2024
Travel with friends
9 Reviews
5.0/5
Outstanding
Posted on Feb 12, 2024
The hotel is newly renovated and is not bad, but the waiter booked the wrong room, which is outrageous...
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Response from Property: Dear Guest,Thanks for your feedback! We really value your opinion about our service and atmosphere. We always try to create a hospitable and comfortable environment for our guests.Best Regards,Timur MirbabaevFront Office Manager
travellerV
Standard Room With Double Bed
Checked in Feb 2024
Couples
5 Reviews
4.7/5
Amazing
Posted on Feb 26, 2024
Movenpick is the most cost-effective among the 5 hotels/guest houses we stayed in throughout Uzbekistan. The location is excellent, located at the junction of the old city and the new city, so it is very convenient to go to any attractions! The room was big and clean. Breakfast is very rich! The only drawback is that the swimming pool is very thin and is suitable for children to play in. In addition, the lockers in the locker rooms are not installed and are almost unusable😅 I only found one that can be locked.
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Response from Property: Dear travellerV,Thanks for your feedback! We are pleased that you felt at home in our hotel. We do our best to create an atmosphere where you will feel calm and relaxed.We are waiting for you again!Best regards,Timur MirbabaevFront Office Manager
Xiangxiang
Standard Room With Double Bed
Checked in Sep 2023
Travel with friends
7 Reviews
1.0/5
Posted on Oct 9, 2023
This is an out-and-out rubbish hotel, designed to rip off Chinese people. The rooms are very small. It is the most expensive but the worst hotel I have stayed in in Uzbekistan. A hotel that cost 2,000 yuan a night is not as good as a hotel in China. The three-star hotel was like a hotel built by the people in the village. The key was that it was so expensive. I was really convinced. The breakfast I had was so unpalatable that I felt like vomiting after just one bite. There are so many things to complain about, it’s almost impossible to comment on them all! After all, I am also a diamond user of Ctrip. I don’t know what kind of messy hotels Ctrip recommends to me. It is simply a gap between deception and reality!
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Response from Property: Dear Xiangxiang,Thank you for your feedback.We take your feedback seriously and have already taken steps to correct the situation. We are always striving to improve the quality of our services and guarantee that we will make every effort to avoid similar situations in the future.Sincerely,Timur MirbabaevFront Office Manager
Tingfeng2000
Standard Room With 2 Single Beds
Checked in Jul 2024
Couples
64 Reviews
5.0/5
Outstanding
Posted on Jul 30, 2024
Not far from Timur's Tomb, clean and cost-effective
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Response from Property: Dear Tingfeng,Thank you for your kind review! We are very glad that you had such a good time at our hotel. We strive to ensure that our guests leave us with positive emotions and your words confirm that we are on the right way!Best Regards,Timur MirbabaevFront Office Manager
Sergey Chitov
Standard Room With Double Bed
Checked in Dec 2023
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Dec 5, 2023
Good four, clean room, friendly staff, 4-star breakfast, central location, quiet room, early check-in available at no extra charge. The downside is that the pool is small. I recommend to everyone
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Response from Property: Уважаемый Сергей, Благодарим за Ваш отзыв! Мы рады, что Вы выбрали наш отель для Вашего отдыха. Мы делаем все возможное, чтобы создать для Вас незабываемый опыт. Ждем Вас снова. С Уважением, Тимур Мирбабаев Менеджер отдела приема и размещения
Guest User
Standard Room With 2 Single Beds
Checked in Aug 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Aug 7, 2024
The hotel environment is very good
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Response from Property: Dear Guest,Thank you for your kind review! We are proud to share your feedback with our team to encourage everyone to continue our high standards of service. We hope your next visit to our hotel will be even more enjoyable!Best Regards,Timur MirbabaevFront Office Manager
Fengyaqiantang1997
Standard Room With Double Bed
Checked in Oct 2023
Family
7 Reviews
2.0/5
Posted on Oct 24, 2023
Compared with the five-star rating, 5-point rating and the highest house price in Samarkand listed on Ctrip, it really feels like a trap. There is a big gap with the so-called high-end brands under the Accor Group. Regardless of the service attitude, hotel facilities (especially the layout of the room and the materials and facilities used), breakfast categories, etc., they all fall short of the so-called five-star standards and the highest room prices. So, a reminder to friends who will book a room in the future.
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Response from Property: Dear Fengyaqiantang,We apologize that your stay did not meet your expectations. Your feedback helps us improve our services and provide a better experience for other guests.We hope that in the future you will give us another chance and visit our hotel again to see our improvements.Sincerely,Timur MirbabaevFront Office Manager
Alfred_1989
Standard Room With Double Bed
Checked in Oct 2023
Travel with friends
21 Reviews
4.2/5
Very Good
Posted on Dec 15, 2023
The hotel is in a good location. It should be an old hotel renovated. The facilities are quite good.
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Response from Property: Dear Alfred,Thank you for your feedback! We are glad that you chose our hotel for your holiday. We do our best to create an unforgettable experience for you. We are waiting for you again!Best Regards,Timur MirbabaevFront Office Manager
Guest User
Standard Room With 2 Single Beds
Checked in Feb 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Feb 18, 2024
The environment is pretty good
Original TextTranslated by Google
Response from Property: Dear Guest,Thanks for your feedback! We are very glad that you had a great time at our hotel. We are doing our best to create an unforgettable experience for you. See you again!Best Wishes,Timur MirbabaevFront Office Manager