When entering the hotel & my room, it smelled like mildew. Turned on bathroom light and bugs scattered! The pillowcases were either stained or dirty. Only spent a few minutes in room. I was not comfortable staying after seeing the bugs, (caught a roach on video). At almost midnight, I had to find another place for my family to stay the next four days! I booked this hotel because of the good reviews. Now I feel completely misled. Plus this hotel was unwilling to work with me and charged me for the full stay bugs and all. “Great” start to family getaway!