Comfort Suites Alamo Riverwalk

The hotel looks more run down than the photos portrayed. Homeless people just around the corner, and that made us a little uneasy... but they seemed to keep to themselves and posed no immediate threat. Wallpaper peeling in multiple places, shower curtain torn at 2 places where attached to the shower rod, wires under AC exposed and could pose a tripping hazard. The room is dark, with 4 lamps and one wall light by the door. The lamps just lit the room somewhat. The bathroom lights were also dull. Beds were comfy. Shower was nice, needed a slip mat though. View out the back windows was awful. And on Thursday nights and maybe the weekend, there's an outdoor band playing right next door, loud enough to keep you awake into early hours. Only 1 of the 2 elevators was operating, and it broke down twice on two different days. The staff was very quick at getting it fixed, and it seems this is a common occurrence with a note on the wall giving a warning. Breakfast was good, but bacon would have been nice. The staff was amazing, sweet, and considerate of our needs. If you don't mind "not new", then this hotel would be nice for you. Connie from TN Stayed 3 nights

Was there with my wife for the weekend of 4.10.26 - 4.11-26. Went to see The Alamo, and explore more areas. The room we stayed in was perfect, no issues whatsoever. In the future, we would love to book a night or nights at this hotel and location.

Parking was easy and we were only minutes away from wherever we wanted to go. As a bonus, a miniature golf course near the pool. We ate our delicious breakfast on the patio. The staff were all very friendly and accommodating.

The bathroom was full of hair from the previous guest. We weren’t able to sleep there was a couple a few rooms from us that was really loud and kept screaming slamming the door all night.

PRO’S: Clean room. Good housekeeping. Very friendly and attentive staff. Basic free breakfast. CON’S: Dimly lit. Some floors ice machines not working. Clothes washers/dryers all out of order. Two elevators on sight. One elevator was permanently down and the other broke down on two occasions. Wallpaper peeling off the walls and reattached with staples. Sun shade in window is riddled with cuts and holes. Windows are so dirty on the outside, you can hardly see. Locking safe wasn’t operational. Place is basically falling apart. We won’t be back.

Lighting in the room was terrible and in the bathroom. Our shower still had someone else’s used items in it and the toilet and pee on the seat

Good breakfast buffet, beds were clean, close to shopping although there was a homeless camp outside of our parking area so we did not walk anywhere we drove where we wanted to go.

Room look like it had water damage on the walls. Also had a bunch of broken stuff in there already and sheets look like they were dirty.

Pool lounge chairs were broken. Elevators weren’t working. Washer was also broken.