OYO Hotel San Antonio Near at&T Center

Room had roaches coming out of under the bed sheets & covers were stained . Room was in horrible conditions.

I’ve stayed in some dingy places but this was the worst. Stood outside for 10 minutes before I was even helped. Got to our room and the first bed was dirty, the second, the comforter was torn everywhere. Bathroom: no toilet paper, no towels, tp holder ripped off wall, burns all along the side of the bathtub, hair in the shower. Then I looked at the on/off switch for the lights and there clearly had been some electrical fire.

Hi WiFi kept losing service the bed sheets had stains mircowave didn’t work or the stove

Poor OYO - quality We did not have a good experience staying at OYO. The only employee that checked us in wasn’t friendly nor professional. We did not see any staff cleaning the rooms at check out. The parking lot wasn’t well lighted. The bed and chair had old stains. The bed wasn’t comfortable. The room had an odor. The restroom door and walls had stains. Overall a very poor experience. We stayed the night because we were a large group and stayed together. But OYO’s quality has dropped tremendously. This has been our last time staying in such hotel due the condition and services provided by OYO.

OYO Hotel San Antonio near AT&T Center I had to wait over 10 minutes outside at the window and rang the bell 3 times until someone came to get me checked in. I also had to wait another 15 minutes while the room got mopped even though it was around 6:30 pm, well past the 4 pm check in. Also had 3 different things in the room that was broken. Pictures attached. Will not be booking that hotel again.

Not family friendly Dirty room, mold in areas, broken furniture,broken kitchenette,holes in blankets and sheets smelled like smoke. No pool like it says on the amenities list.