Holiday Inn Express San Diego Downtown by IHG

The room facilities at this hotel are quite good, similar to Holiday Inns of the same caliber in China. The front desk service was also decent. The parking garage, however, was a hassle; it's on the second and third basement levels and quite difficult to navigate into. We ended up paying for valet parking. Breakfast was standard North American fare, with hot water and hot oatmeal, which was a plus. The hotel's location is downtown, but it's situated on a hill, so pushing heavy luggage uphill was quite a struggle.

This hotel is terrible. The front desk service is awful. They charged a $150 pre-authorization deposit. Everyone was queuing up for check-in on the day, and my card was swiped at 3:38 PM according to the record. Four days after I checked out, the hotel deducted $30 from my deposit, claiming it was for early check-in. They never clearly informed me about this fee during check-in! Everyone, please be careful when staying here and check your bills thoroughly!