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Best Western Plus Hacienda Hotel Old Town Guest Reviews
4/5
Very Good
104 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service3.9
Cleanliness4.0
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All reviews(104)
Positive reviews(3)
Reviews with photos/video(2)
Negative reviews(1)
Guest User
Two Queen Room with City Bay View
Checked in Oct 2022
Family
2 Reviews
1.5/5
Posted on Jan 4, 2023
First off, this is a beautiful hotel in the heart of old town. Do not stay here if you are traveling with anyone who can’t do stairs, or hills or is handicapped. The hotel is HUGE. And spread out. It was extremely difficult to find our room and parking was a disaster. Rooms are EXTREMELY SMALL.
Guest User
Queen Room
Checked in Apr 2022
Solo travelers
6 Reviews
4.7/5
Amazing
Posted on Apr 7, 2022
Always saw this hotel on previous trips to San Diego but never stayed here before. The best thing about this hotel is the location. It is in Old Town so you are surrounded with some of the best Mexican food in San Diego. Park the car ($17 night) and feast away. Onsite restaurant is The Tequila Factory. Good food and margaritas (the hotel gives you a voucher for a free drink worth about $9-10). Old Town Mexican Cafe (100 meters away) has the most amazing fish tacos on handmade tortillas (you can watch the tortilla production in the front window). The hotel is old (maybe a little dated in the room decor) but clean and well kept and it is a beautiful property with lots of courtyards and outdoor seating. Staff is friendly and helpful. Old Town is easily accessible to both I5, I8 and hwy 163, close to the airport and around 10 miles to the beach (very easy to get there).
Lacey
King Room with Sofabed
Checked in Jun 2022
Family
1 Reviews
4.5/5
Great
Posted on Jun 10, 2022
Thoroughly enjoyed our stay. The room was spacious with a separate area that had a second tv and sofa bed couch with mini kitchen. The grounds were beautiful and it was right in the middle of old town. Would definitely stay there again!
ZoubiantianxiaRonaldo
Two Queen Room with City Bay View
Checked in Jan 2024
Family
26 Reviews
4.5/5
Great
Posted on Jan 18, 2024
The environment is great, but parking is not very convenient and you need to drag your luggage up the stairs.