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Posted on Jul 6, 2024
Guest User
Convenient location and walking distance to the bay. Spacious room with luxury design. Bathroom with privacy at the back of the room. Very comfy bedding and nice staff. The coffee dispenser was empty in the lobby, will be perfect if refilled it in time.
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Price per night from:US$319
Posted on Jun 23, 2025
Peter Clemens
Great views and comfort, but watch out for extra charges!
I recently stayed at the San Diego Marriott Marquis and Marina. While the hotel itself is very nice, I encountered an issue that significantly impacted my experience.
Despite having booked and fully prepaid my stay through Trip.com, the hotel attempted to charge me an additional $45 per day plus tax for the so-called ”Destination Fee” at check-in. After contacting the hotel, they refunded the fee after multiple letters and two weeks.
This seems to reflect a policy of charging the Destination Fee by default, regardless of whether it has already been prepaid through third-party booking platforms. I worry that many guests either don't notice the charge or aren't aware that it may already be included in their booking.
That being said, breakfast at the hotel was delicious and the facilities are generally high-quality. If the billing issue hadn't occurred, my stay would have been much more enjoyable.
Overall, it's a lovely hotel in a great location—but guests should carefully check their bill and be prepared to follow up if something doesn't add up!
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Price per night from:US$292
Posted on Aug 3, 2018
RANThe location is very good, it is recommended that the sea view room, the landscape is better, you can see the US military base in the distance, park the aircraft carrier, there are always black Hawk helicopters constantly rising and falling during the day!
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Price per night from:US$174
Posted on Aug 5, 2025
Khadija.Upon check-in, I was asked to pay for the room, which I did. However, I noticed the amount charged was higher than the total from my original booking. I asked the receptionist (I believe his name was Raul, though I’m not entirely sure) why that was. I explained the amount I had been quoted during booking. He then mentioned, almost as an afterthought, that a $150 deposit is taken at check-in.
I told him this should have been communicated before processing the payment, as it’s standard practice to inform guests of such charges upfront. While I wasn’t pleased, I went ahead and paid.
I also mentioned that I had submitted a request in advance for a room away from the elevator with a good view. He told me the hotel was fully booked, which confused me, since I had booked well in advance and included my request at the time. He assigned me Room 503, which was directly across from the elevator, not away from it.
I didn’t want to complain as I had just traveled over 12 hours from London to San Diego and was extremely tired. I planned to grab some dinner and get straight to bed. However, the room was quite noisy—there was a lot of hallway activity, and the family next door had their TV volume quite high. I decided not to go downstairs and complain, hoping I could just fall asleep.
Unfortunately, I was woken up around 3 a.m. by a crying child, and again at 5 a.m. At that point, I was extremely frustrated and went to speak to the receptionist on duty, Matthew. I explained everything to him, and he was very understanding. He said there was availability and offered to move me immediately…this was surprising, considering the earlier claim that the hotel was full.
He moved me to Room 204. While it wasn’t far from the elevator either, he assured me it would be quieter since there were no large families on that floor. He was right—the room was much more peaceful, and I appreciated his help.
At checkout, I saw the same receptionist who had checked me in and decided not to approach him. Instead, I spoke to Antonio at the other desk. I asked about the deposit, and he informed me it would take 2–3 business days to be released. Naturally, I wasn’t thrilled to hear this, especially after the earlier issues, so I shared my entire experience with him. He apologized sincerely and mentioned the initial receptionist may need additional training, which they would look into.
Overall, the stay was decent for a short 3-night visit, but the start could have been handled much better.
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Price per night from:US$159
Posted on Mar 30, 2025
Andy
The hotel is well-equipped and conveniently located 10 minutes from the airport. We were training at the hotel, which has well-equipped facilities and good food. The nearby Loma Cafe and Bar serves breakfast, lunch and dinner. The scenery is picturesque and the rooms are clean and tidy.
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Price per night from:US$174
Posted on Nov 4, 2025
320033****
Beautiful scenery, complete facilities, and a great pool. Perfect for a vacation with kids. We'll definitely choose this hotel again next time. The evening bonfire was a nice touch! 👍
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Price per night from:US$156
Posted on Sep 21, 2019
Lindy_LFor a colleague, display the pre-authorization. As a result, the credit card shows consumption. Colleagues at the front desk are also paying. It has been three months since now, and I have not returned the cost of the card before returning. Still studying how to
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Price per night from:US$103
Posted on Jul 4, 2025
Cathy
Clean and room quiet. Friendly staff. I felt secure in this hotel. Wish there was easier access to public transportation, but all in all a happy experience.
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Price per night from:US$99
Posted on Mar 25, 2025
Guest User
I like the bedroom everything look clean and comfortable to sleep. I was able to sleep well. Thank you! Would recommend this place I hope to come back again!..
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Price per night from:US$83
Posted on Mar 17, 2025
Feisitelaweiliao
The facilities are a bit old, and you have to climb a hill to get to the main entrance of the hotel. It is not far from old town transit and fashion valley, so it is quite convenient.
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Price per night from:US$152