Of all the hotels I have traveled, this hotel will rank at the very bottom. Terrible experience dealing with the management. Made a reservation for a Sunday night. I called to explain the family pet of 13 years was accidentally killed on the road and asked to simply move my reservation out 2 days. Knowing this information, the hotel refused to make any sort of accomodation whatsoever. Its their “policy” not to make any adjustment because I called “too late” just after learning our family pet just got killed. The arrogance and rudeness of these people is disgusting. “Too bad your dog is dead, we are keeping your money and will not make any adjustments.”