Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.3
Service8.5
Cleanliness8.5
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All reviews(115)
Positive reviews(13)
Reviews with photos/video(3)
Friendly staff(5)
Negative reviews(2)
Lynne Peh
King Room
Stay Date Apr 2025
Couples
3 Reviews
4.0/10
Posted on May 14, 2025
On the day of my checked-out, the available lift was ONLY ONE in operation. The rest of the lift was not in operation and the waiting time for the lift was not reasonable especially those with luggage with them. Building were old compared to others. Staff was not as friendly as what I expected especially at the concierge and the checked out counter.
Suet
King Room
Stay Date Aug 2022
Family
2 Reviews
8.0/10
Very Good
Posted on Sep 12, 2022
Not many shops nor restaurants inside. The room is highly rated. The service of welcome drinks can be improved, not feeling good to fall in the line to get a free drink.
Zhongaihanju
King Room
Stay Date Feb 2025
Family
15 Reviews
10.0/10
Outstanding
Posted on Mar 26, 2025
The location is very convenient, there are many places to eat, drink and have fun around, and the subway is also very convenient
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MissF
Studio Suite with Sofa Bed
Stay Date Jul 2024
Family
8 Reviews
9.5/10
Amazing
Posted on Aug 24, 2024
Overall very good but no pool will stay again very good service attitude can shoot outside near the day parking parking price is half of the sprinkler shop many places can walk to the room is big enough
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Dalao wen
Studio Suite with Sofa Bed
Stay Date Nov 2024
Family
12 Reviews
10.0/10
Outstanding
Posted on Dec 25, 2024
The service is OK, but the soundproofing is not good. I booked an extra day and was not given a refund because it was too late. I couldn't refund one day in advance either. I wasted two thousand dollars in vain. . . .
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Zifusanqi
King Room
Stay Date Jul 2024
Family
3 Reviews
10.0/10
Outstanding
Posted on Aug 22, 2024
The hotel has a great sense of design, the waiters are very enthusiastic, the circular corridor has a hollow design, and it feels like home. The room and bed are large, the bathroom is very clean, and there are many delicious foods near the hotel.
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Anonymous User
King Room
Stay Date Dec 2024
Business travelers
6 Reviews
10.0/10
Outstanding
Posted on Jan 8, 2025
Clean, good location, good service
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Yungyung
Two Queen Room with City View
Stay Date May 2023
Family
30 Reviews
10.0/10
Outstanding
Posted on Jul 6, 2023
For hotels in the downtown area, parking is $70/night, and there is a paid parking lot next door, which is ¥40/night on weekdays, and seafood prices on weekends.
It is convenient to travel. If you have good legs, you can walk to Fisherman's Wharf. Free two one-way Ding Ding car coupons
clean room
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Guest User
King Room
Stay Date Nov 2023
Business travelers
3 Reviews
10.0/10
Outstanding
Posted on Dec 15, 2023
As expected of a big brand, the accommodation is comfortable and luxurious, and the staff are friendly. Came here for a business trip and everything went smoothly. I made a mistake at first, but later I canceled and reordered for free.
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m_17
Griffin Two Queen Room
Stay Date Nov 2023
Family
4 Reviews
9.5/10
Amazing
Posted on Dec 17, 2023
The location, cleanliness, and space were perfect! Above all, the staff's service is the best!
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Minghaozhaoming
King Room
Stay Date Aug 2023
Business travelers
101 Reviews
10.0/10
Outstanding
Posted on Oct 2, 2023
The hotel has ancient characteristics, is in the center of Union Square, and is clean and hygienic.
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eddyjunn
Executive King Room
Stay Date Dec 2022
Couples
9 Reviews
10.0/10
Outstanding
Posted on Jan 22, 2023
Environment: OK, acceptable, more modern in design than other hotels of the same price
Service: valet parking is about 70 dollars a day, remember to tip. In fact, you can also park on the roadside of the hotel, free of charge, but you have to move your car in the morning and evening rush hour
Hygiene: clean
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Guest User
Griffin Two Queen Room
Stay Date Jun 2023
Business travelers
7 Reviews
3.0/10
Posted on Jul 9, 2023
The parking fee is 110 dollars a night, and the buffet breakfast is limited to 30 dollars including tax