Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.4
Service8.7
Cleanliness8.7
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All reviews(113)
Positive reviews(12)
Reviews with photos/video(5)
Great location(7)
Negative reviews(1)
Chalisalis
Royal Court 2 Double Beds
Stay Date Jun 2025
Traveling with friends
3 Reviews
10/10
Outstanding
Posted on Sep 4, 2025
Great location in a safe area, with everything within walking distance. The room was spacious and very comfortable. Housekeeping did an excellent job keeping everything clean. Most importantly, the staff were incredibly kind and thoughtful, which made our stay even better. No complaints at all – we truly enjoyed our time in SF!
6/8
Andrewng
Deluxe King Room
Stay Date May 2025
Couple
10 Reviews
10/10
Outstanding
Posted on Jun 9, 2025
A charming heritage hotel, helpful staffs, clean and spacious rooms. A plus is their playing classical music at the lobby. I got a very good deal as well!
Anonymous User
Deluxe King Room
Stay Date Feb 2025
Solo traveler
6 Reviews
9.0/10
Great
Posted on Apr 10, 2025
Great location. Comfortable room. The only downside is that there is no ventilation fan in the bathroom.
Guest User
Deluxe Queen Room
Stay Date Apr 2025
Business traveler
3 Reviews
9.0/10
Great
Posted on May 21, 2025
The light in the room is too dim . Others are fine.
Guest User
Royal Court 2 Double Beds
Stay Date Sep 2023
Business traveler
8 Reviews
7.5/10
Posted on Oct 28, 2023
Good location if you are attending a Convention.
Plenty of food and bar options across the street.
And a metro a few blocks away.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your review. We’re glad to hear that you found our location convenient for attending conventions and enjoyed the nearby dining and transportation options.We appreciate your ratings and feedback on cleanliness and amenities. Your insights help us identify areas where we can improve, and we’ll be sure to share your comments with our team to enhance the overall guest experience.We hope to have the opportunity to welcome you again in the future!Best regards,
Guest User
Royal Court 2 Double Beds
Stay Date Sep 2025
Family
3 Reviews
5.5/10
Posted on Oct 11, 2025
The room is too small, and the price is outrageous for the facilities. There's not even enough space to open a medium-sized suitcase. Parking is $60 per day, but it's recharged every time you move.
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Xianhuideyaojing
Royal Court King
Stay Date Feb 2025
Traveling with friends
11 Reviews
9.2/10
Great
Posted on Apr 3, 2025
The room facilities are relatively old, but the location is very good. It is right next to Union Square, close to Chinatown for shopping, Fisherman's Wharf and Russian Hill! The hotel is very cost-effective.
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Guest User
Deluxe Room, 2 Double Beds
Stay Date Feb 2025
Traveling with friends
4 Reviews
9.0/10
Great
Posted on Apr 7, 2025
The bed was big compared to the room, so it was difficult to open my suitcase...However, the location was very good and they provided coffee and biscuits in the morning, which was helpful.
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Yaching Huang
Deluxe Room, 2 Double Beds
Stay Date Jan 2025
Family
1 Reviews
8.5/10
Very Good
Posted on Feb 21, 2025
Everything is good, especially the water dispenser next to the front desk, which I think is the best experience because you can mix all kinds of flavors you like. There is also a sofa seat in the elevator, which I think is a very thoughtful design. The most unhappy thing is that I was assigned room 950, which is the first room at the elevator exit, and you can hear the sound of the elevator going up and down... At that time, I was so sad because I was sick and coughed all the time, I couldn’t speak properly, and I had to repack my luggage, so I didn’t report to the counter to change rooms... I hope that next time I go, I won’t be assigned a room next to the elevator. In addition, the functions near the hotel are very good, whether it is a supermarket, taking a bus or shopping, it is really convenient, basically you can walk there, and you can’t take the bus.
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Response from Property: Dear Guest,Thank you for taking the time to share your experience. We’re pleased to hear that you enjoyed our convenient location, the water dispenser, and the thoughtful design touches like the sofa seat in the elevator. Your kind words mean a lot to us!We’re truly sorry that your room assignment near the elevator impacted your comfort, especially while you were feeling unwell. We understand how important a peaceful stay is, and we appreciate your feedback. If you stay with us again, please don’t hesitate to request a quieter room, and we will do our best to accommodate your preference.We hope to have the opportunity to welcome you back for a more seamless experience in the future!Best regards,
1800222****
Deluxe King Room
Stay Date Nov 2024
Business traveler
7 Reviews
8.2/10
Very Good
Posted on Dec 8, 2024
1. Location: Kensington Park Hotel is located near tourist attractions and business districts, making it a good choice for those who like to explore local culture or business travelers. For example, if it refers to Kensington Gardens in Washington, D.C., it is close to famous attractions such as the National Mall and the Smithsonian Museum.
2. Facilities and Services: They are satisfied with the facilities and services provided by the hotel, such as free Wi-Fi, 24-hour front desk service, luggage storage, etc. Some hotels may also have a restaurant, gym or business center.
3. Room Comfort: The cleanliness of the rooms is very good, the beds are comfortable and the modern facilities in the room are good. Of course, the specific configuration of the room is basically good
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Response from Property: Dear Valued Guest,Thank you for sharing your detailed feedback! We're pleased to hear that you found our location convenient for both sightseeing and business, and that you enjoyed our clean and comfortable rooms.We appreciate your recognition of our facilities and services, including free Wi-Fi, 24-hour front desk, and luggage storage. Your insights on amenities help us identify areas for improvement, and we’ll continue working to enhance our offerings for an even better guest experience.We hope to welcome you back for another enjoyable stay in the future!Best regards,
Alegening
Deluxe King Room
Stay Date Sep 2023
Business traveler
92 Reviews
10/10
Outstanding
Posted on Nov 3, 2023
The price-performance ratio is good, and there are various luxury stores right outside the door, which is very convenient.
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Response from Property: Dear valued guest,We’re delighted to hear that you had a perfect stay with us! It’s wonderful to know that you found great value for the price and enjoyed the luxury shopping and convenience right outside our doors.Your 5-star ratings for surroundings, amenities, cleanliness, and service mean a lot to us. We truly appreciate your kind words and hope to welcome you back for another exceptional stay in the future!Best regards,