Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.1
Service9.2
Cleanliness9.3
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All reviews(113)
Positive reviews(13)
Reviews with photos/video(3)
Guest User
Deluxe Queen Room
Stay Date Oct 2025
Solo traveler
4 Reviews
10/10
Outstanding
Posted on Nov 3, 2025
Overall quite good. Only thermostat was a little bit noisy.
Guest User
Deluxe Room, 2 Double Beds
Stay Date Oct 2025
Family
1 Reviews
10/10
Outstanding
Posted on Nov 16, 2025
The location was central, the hotel was very nice, staff were friendly and approachable.
Guest User
Deluxe King Room
Stay Date Jul 2025
Couple
1 Reviews
9.0/10
Great
Posted on Aug 4, 2025
very good and safe location close to union square - excellent and very helpful staff with some nice touches like 5pm drinks and complimentary water bottles. Comfortable bed.
Guest User
Deluxe Room-2 Queen Beds
Stay Date Jun 2025
Family
6 Reviews
8.0/10
Very good
Posted on Aug 8, 2025
The location was decent—about a 20-minute walk to the cable car and Chinatown. Service was solid, and the staff were helpful, offering great suggestions on places to visit. The complimentary morning tea and coffee and afternoon wine tasting section in the lobby was a nice touch. However, one downside was the lack of good budget-friendly breakfast options nearby.
Anonymous User
Deluxe Queen Room
Stay Date Apr 2025
Family
2 Reviews
8.0/10
Very good
Posted on May 28, 2025
location is prime and convenient
French Dude
Deluxe Queen Room
Stay Date May 2024
Business traveler
10 Reviews
6.0/10
Posted on Jul 11, 2024
I recently stayed at the Galleria Park Hotel during my business trip to San Francisco and here are my thoughts:
Location:
The location of the hotel is quite good. Although the area is quiet at night, there are many places to visit during the day. The neighborhood is very central, not far from Chinatown, just a 15-minute walk away.
Security:
The security at the hotel is excellent. It is very secure and they do not let just anyone enter.
Credit Card Policy:
A major downside, not directly related to the hotel itself, is the strict credit card policy. Even though I paid everything online, presenting a credit card at check-in is mandatory. Without it, you might end up sleeping outside. Additionally, at check-out, there's an unexpected mandatory state tax charged to your card, which you are not informed about beforehand. This is a compulsory tax for the state of California.
Room:
The room was decent. It had a small fridge, but nothing for brushing your teeth. I don’t know if it’s typical of American hotels, but I find showers without hand showers inconvenient. The bed was comfortable. I have some doubts about the cleanliness of the thick carpet, though it seemed clean. Instead of curtains, there are blinds on the windows, which I found disappointing.
Breakfast:
I was disappointed that there was no breakfast provided. Only coffee is offered in the morning and wine in the afternoon, but honestly, I don't care for the wine. We need food. I had to walk 15 minutes to a Seven Eleven to get something to eat and drink.
Wi-Fi:
The Wi-Fi was quite good and worked very well.
Overall, the Galleria Park Hotel has some good points, but there are several areas where it could improve.
Jacky168
Deluxe Room-2 Queen Beds
Stay Date Aug 2024
Family
14 Reviews
8.5/10
Very good
Posted on Sep 20, 2024
Best location price also reasonable
Guest User
Deluxe Queen Room-Accessible
Stay Date Jul 2025
Couple
1 Reviews
10/10
Outstanding
Posted on Aug 24, 2025
The hotel is clean and the location is great! I recommend it. However, it is better to use the parking next building, it is cheaper
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Duanjiayiya
Deluxe Queen Room
Stay Date May 2025
Business traveler
2 Reviews
10/10
Outstanding
Posted on Jun 22, 2025
It's OK
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Keligesitetengaidemeng
Deluxe King Room
Stay Date May 2023
Traveling with friends
9 Reviews
10/10
Outstanding
Posted on Jul 2, 2023
The location is excellent, you can go shopping when you go out, the service is super good, and we took the initiative to provide us with tableware when we ordered supper at night