Soma Park Inn

Not a value for money at all, old infra with less amnesties. Very pricey as compared to other options.

The problem with this hotel is Henry. The man who runs the first desk. He goes out of his way to make guests uncomfortable. And it wasn’t just me. I saw him arguing with at least 4 other guests during my stay. He tried to trick me and said I can get a refund from a non refundable room. I saw him kick people out for having guests. And he got upset with me for using the coffee machine after 11 am. He nor the other people that work here have any understanding of the term customer SERVICE! It’s a cheap motel. The rooms are fine. The location is great. But Henry will try to scam you. They book these rooms, kick people out, and don’t give them refunds. So in the long run this place is actually more expensive than an actual hotel. Skip this place. The internet is bad but if you have hotspot on your phone and AT&T your service will be enough to twitch etc. this place could be great.

Worst experience I've had at any hotel stay. I originally booked only one night to see Martin Garrix but decided to book another night to see Dave Chappelle. Because I had 2 reservations for this same hotel I talked to a representative through *********** and asked to set it up where I don't have to check out and check back in. I was given the OK and that I should be all set to go. Next day I get a knock on the door at 11 from housekeeping saying I should have checked out but I told her that I have this room booked for 2 nights. 30 minutes later I'm startled again by a more aggressive knock by Hash saying I should be checked out and when I tell him the same thing he refuses to acknowledge me and that he doesn't know anything about my communication through *********** The exchange was very uncomfortable as he puts the blame on me not telling them when originally checking in and that I should have called from the room instead of performing his due diligence and checking on his end. I didn't feel that was necessary since I already spoke chatted to what I thought was the hotel directly through *********** This will be my first and last time staying at this esablishment. The interaction put a dampener on my trip to SF. You're welcomed to the room with 2 sets of ear plugs, reminders to secure valueables and always use the deadbolt and just to add the door closer was broken and I'd have to lift it up just to open or close the door.

Was not aware of parking fee. We had to pay $30 to park. The elevator was broken. Super disappointed with lack of attention to fix it.

Room was in good condition. Staff was friendly. Near downtown area. A little noisy in the early morning hours. Not sure if it was others staying in the building or people out on the streets playing loud music. Then early morning downtown traffic noises.

Room was clean, the front desk clerk was professional, polite and quick! We enjoyed our stay, thx!

The room was in good condition for the price paid. Parking is very expensive for guests, you are better off finding nearby street parking.

Staff was friendly. Room was clean! Dirt cheap for downtown San Francisco… cheap $30 covered parking. Walking distance to Concert and show venues. 20 min Uber ($10 depending on time and date) to the Chase center. If you’re expecting the Ritz, look elsewhere. If you understand the area you just booked the hotel, the price, parking… then this place is a gem. I was with my daughter and her two friends ages 17 to19. While the area was a little sketch, I never once felt it was unsafe for me and the girls… I would 100% stay here again.

Had a very nice stay. Room was clean, easy to check in as the front desk employee was very friendly. This is a bare bones hotel but it was cozy for what we needed it for, which is walkable to the Civic Center. Yes, it can be loud outside but it is a city and for the most part it was not even bad. They do provide ear plugs if you need them. Bring a credit card and yes, they do charge for parking.