Hotel Griffon

Accessibility: The hotel’s central location provides easy access to public transportation and nearby attractions. Reviews mention the convenience of walking to ferry terminals, piers, and local dining options, making it suitable for tourists and business travelers.(based on 1 review)

The good: excellent location, right near the Embarcadero and the Bay Bridge.  Easy access to BART and MUNI.   The bad: customer service was atrocious by one staff member, who made the stay very uncomfortable.  When presented with a problem, he was very unresponsive and accusatory back towards us.  Unacceptable.  For what it's worth, the hotel redeemed itself and better service was offered.  However, no customer should have to experience anger and frustration of the staff pointed towards them.  On top of it, rooms are not level which makes sleep difficult.  The floor is slanted and after the initial charm, it is quite the nuisance.

Great location. But the bed is super soft and the walls are so thin so you can hear everything! I do think it’s a good value if you’re a budget traveller as it’s right downtown and very clean and spacious.