Hotel Nikko San Francisco

The hotel's location is excellent, just a 5-minute walk from Union Square and the cable car, with very few homeless people around. It's super convenient for getting in and out. The Japanese-style breakfast is light and not greasy. The facilities are good, the room is spacious, and it feels clean and safe. My only complaint is that I was already struggling with jet lag and lack of sleep, and then the room alarm went off in the early hours of the morning, which was incredibly annoying. It shows a clear lack of attention to detail in the hotel's management.

The room was spacious, very clean, and well-equipped. It was very comfortable.

Great location for shopping, and the service was friendly and polite. They also provide complimentary bottled water in the room, and their mascot is adorable!

Pretty good, very clean. The only issue was the parking; there weren't any spots, so we had to park in a nearby lot. Breakfast was nice, and the room was quite spacious. The location was also excellent, though the traffic was congested due to snow in the evening.

A really hard feather poked out of the pillow, leaving several painful marks on my face. When I reported it to the front desk, they didn't even apologize, let alone offer any solution!