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Explore Guest Reviews of Hotels in San Juan

Searching for hotels near Plaza Las Americas? Compare room rates and reviews to find your ideal stay.
La Calma Poshtel
3.6/545 Reviews
Santurce
Amé la decoración y que todo esta nuevo!! La ubicación me encantó porque era fin de semana y estaba cerca de la fiesta y la movida de Santurce. Mucha vida urbana que es lo que estaba buscando, conocer lo mas autoctono de PR!
Casa Santurce
3/547 Reviews
Santurce
LOCATION: at Miramar Area about 1 km North to (Condado) Beach & CVS & Walgreens _it's In-between Airport & Old Town plus Bus stop #T5 front hotel that is running among them along the Beaches = 0.75 $ + working from 05-21:00 (Sun. off) _Walmart close =1 km S.E. ROOM: 10-B Dorms Men with 2 small AC + Window + med. size Locker + own Outlet but without (Shelf or Lamp or Curtain) _And It's including inside small private shared BATH have all accessories & Towel. HOTEL: has full shared Kitchen at semi-open area in 1st. floor with all accessories _ And its Terrace with Sitting Area & Hammock & lagoon /city View _It has another hidden small sitting Area at ground Balcony street view beside small reception _I don't use WI-Fi. STAFF: Working Hours from (10-22:00) _they are the best thing in the hotel & they have a good Welcome & Comfortable & Help.
Placid Suites
4/5103 Reviews
Condado
Unfortunately, the high expectations I had for this place were lacking. First of all, I booked a deluxe room which included a TV in the room, sofa bed and was supposed to have its own entrance and privacy. As per the instructions on Hotels.com it stated that I should contact the property at least 24 hours in advanced for check-in details. I did just that and was met with a return message stating that I would receive the information prior to check-in on the day the reservation was to begin. Nevertheless, I didn't receive it until 4:15pm, mind you that the normal check-in times, as posted, are 3pm-10pm. Not only did I receive the check-in details about 1-2 hours late but also received a phone call with some confusing information. The lady informed me that my room had supposedly been ”overbooked” by the system and that my room wasn't available for my stay. That they would award me a room inside an ”apartment”, which is usually reserved for Airbnb and as compared to the deluxe room I had booked, included a larger space with a kitchen and other rooms which would be closed. I didn't really need a kitchen since I wasn't planning on cooking etc and was definitely skeptical and thinking how that happened since I had reserved the deluxe room days in advance and wasn't contacted for it at all. No other option was offered to me and I decided to go with it and give it a try... Unfortunately, upon arrival my skepticism was met with reality. All the access gates for the property are open, no locks, meaning anyone can enter the property at any given time. The only actual room which was open inside the ”apartment” didn't have all the amenities as the one I booked and the entire ”apartment” didn't have a single TV. Moreover, there were other people's belongings inside the room, ”apartment” and balcony, which in fact had a seating area but the cushions had been removed so it was useless. Another person's sandals, lighter and more surprisingly contraceptive pills were visible upon arriving. I found this to be unacceptable, specially during these times. I didn't feel comfortable and actually questioned the cleanliness and infection control, given that clearly no one had verified the lodging area and took care of the items which I previously mentioned. I felt unsafe at this time, not knowing if there was other people with access to the ”apartment”, given the fact that there were other people's items left in plain view. I contacted the property regarding the findings upon arrival and I didn't receive a response. I was confused about what to do since I definitely didn't feel safe and didn't know how to proceed since there's no front desk in the property. I never heard anything back and decided to vacate the property and seek lodging elsewhere. That meant having to pay for a hotel elsewhere and spend an additional quantity of money than we were expecting but it was a decision I made with my partner because ultimately we didn't feel safe!!!
Conturce Hostel
3.9/554 Reviews
Santurce
Ahhh where to start? I had an amazing time at this hostel. I was always greeted in such a friendly way, and the rooms were always cleaned and well maintained by the excellent housekeeper, Edwin. He was so kind and gave great recommendations, and kept the bathroom and room very well maintained and clean. Dinelys and Nina were both so helpful and welcoming, especially since it was my first time in a hostel. I enjoyed my first time so much that I came back for another 4 nights a few days later! And thank God I did, i met some incredible people on my return visit! The rooftop is wonderful, and I felt very at home. The beach is a quick 6-10 minute walk away, and there’s plenty of food and shops around. Will absolutely stay again the next time I’m in San Juan! 🤍🤍
DoubleTree by Hilton Hotel San Juan
4.4/5104 Reviews
Santurce
No breakfast at the hotel, the hotel does not have a kettle, but there is a microwave and coffee maker. We went for 3 people, and the room had a standard double bed. If there were 3-4 people, we could put a double bed on the wall of the room. The hotel is less than 10 minutes walk from the Atlantic Ocean, but the beach here is relatively large, and those who like surfing can surf.
Ciqala Luxury Suites - San Juan
3.5/5101 Reviews
Miramar
Me and my husband arrived late at night. At the front desk we were welcomed by Melendez. He was very nice and helpful. He gave us some tips on places to visit, stores near by. Explained everything about the room services and helped with the reservation for the rooftop bar Eter. The room was very clean. Very comfortable bed. Great TV and Wi-Fi worked perfectly. One of the best things was free breakfast every morning. Plenty of options to choose from. And they always bring it to the room on time. The rooftop bar Eter has an amazing view. Drinks are delicious and bartenders are great! It's better to make a reservation a day prior, because they are pretty busy. Overall our experience was great. Wonderful service, the location is not too far from T-Mobile district, a lot of restaurants and bars, and 20 minutes away from the beach if you're walking.

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San Juan Travel Guide

New and popular hotels in San Juan recommended by Trip.com. Book hotels in San Juan via the Trip.com website or app, it's easy and hassle-free. San Juan is a city with tons of tourist attractions. You'll never want to leave! While traveling to Puerto Rico, San Juan is one of the most popular destinations.

Fernando Luis Ribas Dominicci Airport is the primary airport in San Juan. If you don't want to take a flight, coming to San Juan by train is a good choice as well.

You don't have to worry about accommodations when traveling to San Juan. Here, there are more than 116 hotels for you to choose from. The local average price is 119 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 2 five-star hotels in San Juan at an average price of 251 USD per night. There are 21 four-star hotels in San Juan at an average price of 154 USD per night. There are 29 three-star hotels in San Juan at an average price of 122 USD per night. There are 23 two-star hotels in San Juan at an average price of 81 USD per night. San Juan has many well-known chain hotels which are suitable for both business trips and vacations. If the comfort level of your trip is important, there are many choices in San Juan, such as hotels under the Howard Johnson brand. Those who favor Howard Johnson can choose a hotel under its name. San Juan Marriott Resort and Stellaris Casino is one of the most popular hotels in San Juan. La Concha Renaissance San Juan Resort is also one of the most frequently chosen hotels.

There are quite a few famous attractions in downtown San Juan, such as Carmelita Tours. You can choose attractions in San Juan that are perfect for a weekend getaway, such as Caribbean Cinemas: Montehiedra, Create Adventure, Bahia Urbana Amphitheater. The most popular attractions for tourists in San Juan are La Fortaleza - Palacio de Santa Catalina, SoFo, Old San Juan. Commercial areas like Macy's(Plaza Las Americas) are ideal places to buy souvenirs.

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