I was injured on the property and the hotel's response was inadequate. The bathroom sink drain plug in my room was stuck and water filled up quickly. I tried to pull the drain plug up but it was chipped and a piece of metal stabbed my finger and metal was lodged under my fingernail. It was very painful and bleeding. My wife and I walked to the registration desk to ask for help. The first aid kit was old, with no antiseptic. The lady at the desk was nice but she said she was new there and started calling people while we just stood there. She said there was nobody who could fix the sink and handed us a band-aid box and said we could take one. She said we could stay in a new room and gave us a new key card. But then when we walked back to our first room to take out our belongings, that key card did not work since it had been deactivated. My wife called the front desk and there was no answer so she had to walk back to ask for a key that could open our first room so we could get our stuff out. Then, I had to cut off part of my fingernail, bleeding, and use tweezers to pull metal pieces out of my finger. I was supposed to receive a phone call from management by that night, but nobody called me. The new room had mold in the shower, a hard and lumpy bed, and scratchy blankets.