Hotels near Universidad de Monterrey (UDEM) in San Pedro Garza Garcia

I could say that it didn't start well. When I arrived, tired after 15 hours of travelling, 12 of which had been flying, I needed sleep like never before. I was given room 2612 on the top floor of the hotel and then discovered that I had left my toothbrush and toothpaste in England. Silly me, and all credit to the hotel. Within five minutes a man arrived at my door with a toothbrush. Minutes later I decided to take the lift down to the front desk in order to buy some toothpaste. After cleaning my teeth I clambered into bed only to realise that a deep, pulsating sound of machinery was going to prevent me from sleeping. How anybody on the 26th floor can sleep, I don't know. I called reception again and within five minutes another man arrived and took me down three floors to a junior suite with automatic curtains. The sound of machinery had disappeared and I fell asleep. So, hats off to the Real Inn for their quick responses. The rooms are of good quality. The bathrooms are amazing, equipped as they are with rain showers and everything you might need for a decent wash in the morning. The bed, incidentally, was huge and certainly wider than it was long, but I slept well even if jet lag woke me up at an ungodly hour. On my first night I awoke around 0355hrs; on my second I managed 0444hrs and as soon as I've written this review I'll hit the sack and we'll see what time I wake up tomorrow. Last night I had a full eight hours sleep as I went to bed early, around 2100hrs. And then, of course, there's breakfast. The great leveller, the chief benchmark, in my opinion, of whether a hotel is good or bad. The Real Inn passed with flying colours. There was such a variety of hot food. For the first two mornings I opted for scrambled egg with diced potatoes followed by a yoghurt and some cereal and a couple of small pastries, not forgetting the vanilla tea. This morning - and yes I'm still in the hotel as I write this review - I thought I'd go the whole hog and have a Sunday roast. Yes, it's possible! I had roasted potatoes and chicken and there were vegetables blended in with the potatoes, so it was authentic enough. I won't lie, I'll probably do the same tomorrow. I had lunch in the restaurant yesterday (arrabiatta) and just now I had dinner (salmon fillet with vegetables). Both meals were perfect and what made them great was the music and the environment. First, the music: sixties, seventies and eighties, stuff like So Lonely by The Police; the Rolling Stones, Pop Music by M, Abba, the Doors, everything and all the original artists too. Yesterday, as I ate the pasta in the heat of the afternoon, I was taken right back to lazy holidays in European resorts and just a second ago, when I was tucking in to the salmon I just felt good being there, by the poolside, alone with my own thoughts, looking at the city at night and the houses on the hillsides twinkling in the early evening darkness. There's a pool and I enjoyed two excellent swims. There's a gym

I stay in this hotel for an entire month and I appreciate a lot. The staff is very friendly, specially Obed who works in the restaurant and also Gabriela ursua that helped me to find a lab to make a PCR-COVID-19 test. Thanks a lot

Excellent location, pleasant facilities

Best customers service received in a long while. All employees were very attentive and polite. Front desk and restaurant services were fantastic. I will be choosing this as my home property. Well done! The location allows you to go out for a nice walk, get back use the nice pool and or enjoy their spa services. For sure this place is top of the line.

I was rushing to attend a wedding at the Hotel SAFI Metropolitan that is next, and despite the neighborhood, it was very difficult to find the salon, as it was necessary to pass a shopping center, to raise an elevator to floor 4, to get out to a parking station, and then walk to another lift that climbs up to floor 7. The phone didn't work to call the reception, which I had to report by phone several times, and after two hours they were to change the cellular batteries to the phone to work. The bathroom had several water leaks, and as the door of the bathroom was not closed well, the bathroom and the closet area were flooded.

The room was very clean and spacious, and the front desk and waiter were very nice.

I have been staying in this hotel for many years and have appreciated the efficiency, courtesy and kindness of the staff as well es the clean rooms, and the excellent restaurant.My only suggestion is that the restaurant offer a few selections for those of us who are on low salt and gluten free diets. In the last year I have had special dietary needs which posed a problem on my monthly trips in 2019 and early 2020.

Very beautiful hotel that still smells new. The small lobby kind of threw me off, at first I thought I was at a residency but luckily there was a staff member waiting for me to check in. Room was amazing, very large. Sadly I was on the back so the view was not that great, had booked a King size bed room but got a double bed room at first. They managed to fix it for me right away. There were still some constructions going on but it didn´t really bother me. Everything was just super clean and looked great. One of the best hotels I ever stayed at, staff was very friendly and helped my girlfriend out with the valet service and walked up to the road for me to open the taxi´ doors too. One of the best hotel stays I ever had. Perfect for a business trip/meeting at the bar or for a couple looking for a luxury place. I didn´t have the breakfast included nor did I have dinner at the restaurant but I´m sure this was arranged fine by the looks of everything else. They were renovating the restaurant the last two days of my stay so I´m sure it must look very nice by now. Views from the terraces are very nice too. There is one on the right side that was kind of hidden, perfect view on the Cerro de la Silla. 9.5/10 would definitely book again. Kind regards, Davey

Odelan at the restaurant is the best! Every morning he was very detail oriented when assisting me and making sure I had all that I needed. The whole staff at this hotel is very hospitable and accommodating.

The hotel staff is great . Very polite and helpful. Right from the time I got into the hotel cab from the airport to the time I was dropped back , had a smooth experience with the staff. Jessica ( reservations) , Augstin ( cab driver ) , Eduardo ( front desk - in the night shift ) , Jose ( shuttle driver ) were really hospitable and offered to help whenever needed. Location of the hotel is great with restaurants and malls close by .. it’s a lively place .. rooms were decent and liked the rooftop with the pool on it .