Emily Rooms

Check-in process to be improved or changed

In short: convenient location and lazy staff Located in the heart of Sanremo, it is a convenient location for enjoying Sanremo to the fullest into the night. The room was clean and simple but had everything I need. However, there is a problem with the staff. I called the provided number about 10 times, but there was no answer. Responses to messages and emails were delayed, and I had to resend messages about five times before I finally got a reply. The building does not have an elevator. The room is on a higher floor, so you have to climb over 80 steep steps. I couldn't carry my suitcase up the stairs, so I left it in an external storage facility.

emilys room My husband and I book a room for 3 days, when we went to check in it was not easy, we needed internet which we did not have in a alley way, After about 15 minutes talking with some on the phone, we finally got the pass code to get in...After we opened the door, we were informed the room was on the 3rd floor, which for US people that would be on the 4th floor.. and NO ELEVATOR...We did not read anywhere no elevator...We had to carry our bags up 6 flights of stairs in 90 degrees with no air condition..for young people that is ok , but for a couple in their 60's and 70's this is very difficult and not good for your health even if you are in good shape..If you are traveling light with luggage it would be okay, but if you are travelling for several weeks it SUCKED...Our room was never cleaned, no fresh towels and after walking up 6 flights twice a days you need fresh towels.. So be carefare renting here...

I spent eight days here solo and was sad to leave. It had become very homey as I'd gotten to know the surrounding neighborhoods. Small, simple, safe/clean... I will happily stay here again!

Acceptable stay for one day. It was a very good location. Exactly in centrum. Very basic and very small rooms. Calm. Cleanliness was fine. It was nice that there was unlimited water use included. Coffee machine was broken. Consider the fact that there’s no lift in the building and If you have a big luggage with you, you have to carry it up the stairs by yourself for 4 floors. Overall , it’s ok for one day stay.

Defenitively the best place in Sanremo, the place was more than what I expected and the staff was very helpful and acomodating. Acess to the property was very easy also, and the location is prime, where restaurants and bars are located! I highly recommend

Clean room, great location. Stayed only I night .liked the free coffee. Had trouble obtaining code for room, eventually sorted out via e mails. great bathroom, shower amenities. The only hitch was the room was on 3rd floor. Following a night out. The automatic light only lit the first floor, it was difficult finding the code button,

If you’re travelling with a budget than staying at Emily’s will be a very “good for your money” option. Clean, quiet and friendly