Best Five Star Hotels in Sandton

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

We stayed here for a total of 4 nites, beginning of March, two nites we had booked for some rest before joining a group tour of South Africa and Victoria Falls. Two more nites were included in the tour. We arrived very early on the first day, and our room wasn’t ready (no surprise), so we walked over to the mall via the 6th floor access. (Sandton mall), and had a very nice breakfast/lunch at the cafeteria in the Woolworths. When we returned to the hotel, our room was ready, and a porter brought our bags up right away. The room was of a good size, king size bed was comfortable, bathroom had separate shower and bath, and was nicely decorated. We were totally exhausted after almost 24 hours of travelling, and were fast asleep within minutes. Upon waking, we had a very nice dinner at the hotel’s San restaurant. Breakfast in the morning (included) was amazing- there was a cold buffet spread, and in addition, you could order an a la carte dish from the menu - no going hungry here. Honestly, the only thing i could complain about was how cold the water in the pool was.. Besides the easy access to Santon mall, you can also walk to the Nelson mandela square which flows into the sandton mall, which had quite a selection of restaurants - we ended up eatin 2 very nice dinners there. This would definitely be our hotel of choice, should we ever return to Johannesburg..

Very disappointed after our stay at The DaVinci Hotel. I was thoroughly looking forward to this stay as I have not stayed in this hotel before and it had been on my list, check in took quite long, which didn't bother me initially but ended up being a compounding factor after everything else, we had booked online and it took close to an hour for us to get checked in and given our room key, we used this time to look around. When we finally got to our room, we quickly left everything and went to the mall then had dinner, we got back relatively late and only upon getting back did we notice the bed was 2 single beds pushed together, however we booked and paid for a delux king room, needless to say I spent the duration of the evening falling through the 2 beds as I was trying to cuddle my lady, so I didn't get much sleep to say the least. When we got up in the morning I quite badly needed a coffee to wake me up after the night I had and Lo and behold, the coffee machine was not working! By this point you can imagine the frustration.. so we got dressed and went down for breakfast, the process of simply getting a coffee took close to 40 minutes, let alone the food arriving! We actually ended up getting up and leaving because we had plans for the day and did not expect to wait over an hour for our breakfast to arrive! The cold food that was available at the buffet was very dry as well but we scoffed it down and went on our way, it was only while we were walking out that the juice we ordered when we arrived was beginning to make its way to our table, so we were given the bottle and we went on our way We mentioned the incorrect room as well as the coffee machine to the lady at the checkout desk, to which I was reassured that next time we stay it will be nice I can very confidently confirm that there will not be a next time from us, as we do expect a certain service when checking into a 5 star hotel and paying the price that comes along with it On a positive note, the concierge was helpful with taking our luggage to the room Such a pity for a lovely perfectly located place to put such little effort into the quality they provide

Located in Sandown, at the heart of Sandton meant traveling around the district was convenient and time-saving so it’s great if you want the best of everything in Johannesburg. The hotel is relatively new and very clean, they seem to adhere to high hygiene standards and their rooms are fresh and well stocked. They have a fantastic pool and jacuzzi area and this was where I enjoyed spending most of my time, just wish there wasn’t an obvious fence immediately after the infinity pool as I feel this defeats the purpose. Not a place I recommend for high-profile guests simply because coming and going was too easy and there wasn’t much privacy outside of the room. The breakfast buffet as well as the food menu were quite a disappointment except for their steaks and cocktails: the breakfast range was limited so forking R240 pp each day felt like a rip-off. The service was generally incredible, with warm and friendly staff ready to greet you at every corner.

With a stay at The Michelangelo Towers, you'll be centrally located in Johannesburg, just a 4-minute walk from Sandton City Mall and 5 minutes by foot from Nelson Mandela Square. This luxury hotel is 7.4 mi (11.9 km) from Montecasino and 3.8 mi (6.2 km) from Melrose Arch Shopping Centre.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy international cuisine at Parc Ferme, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 195 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and complimentary newspapers.

The hotel is really lovely. It’s peaceful, calming & relaxing. It doesn’t feel like you in the city. The only downside is that I had requested for the hotel to assist in doing something special for my loved one’s birthday & I was told it’s an additional fee whereas I’ve been to many highly rated hotels before & we’ve never been asked to pay extra for these things.

With a stay at Hyde Park Guest House in Johannesburg (Sandton), you'll be a 5-minute drive from Melrose Arch Shopping Centre and 5 minutes from Sandton City Mall. This luxury bed & breakfast is 2.7 mi (4.3 km) from Sandton Convention Centre and 3 mi (4.8 km) from Johannesburg Zoo.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This bed & breakfast also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.Grab a bite from the snack bar/deli serving guests of Hyde Park Guest House. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM.Featured amenities include dry cleaning/laundry services, multilingual staff, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 15 individually decorated guestrooms, featuring refrigerators and microwaves. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

I think this is the best hotel in Johannesburg. I would say the Saxon far superior than the four seasons west cliff as the service and attention to detail by staff is top of the line? The restaurant is amazing. I would personally like to thank Sabelo Ngubeni for his amazing service during my visit to SA.

Highly recommend this apart hotel due to excellent location and security. Breakfasts are nearby and nice.

I visited TL a few times and I’d like to just make a few notes based on my own experiences. Readers discretion is advised! Firstly this building is state of the art with the newest of technology & the views are UP there next to God! 😃 The apartments come in 3 colour schemes and have marvellous marble table tops and flooring! I have stayed in 3 different residential apartments so I know they definitely changed a few elements as they went up each floor.. The 2 bedroom apartment was fully equipped. The only hack upon sitting in the living room is that you will think the remotes don’t work because the decoder is closed in the tv stand drawer and has to be opened when you operate the tv ( I don’t think they thought much about that element when they ordered the tv stands as it’s an element that kinda makes the ergonomics in the space look weird) Long story short, I had to call reception for assistance only to find that the trick is just to open the drawer .. and then bam.. TV starts working! 😕 -I mention this because it’s definitely happened to someone else! I can bet on that! One little personal touch that I loved is that the cloths in the bathroom were wrapped in a lavender stick which is quite refreshing for hotel towelling that is used time and time again! ( I’m yet to still come across a hotel that bothers to put sta-soft on their hotel towels 🤔) - weirdly I only found this on the apartment in the 31st floor and it was sad to see that this doesn’t occur in the 26th floor! Hehehehe ... “we getting lazy in housekeeping as we move up the floors aren’t we ?! 👀 “ Speaking about the housekeepers.... they are loud. Will answer phones while cleaning and their behavior was very unbecoming as they get especially excited if the other room in the apartment is not used as it’s less work for them (which I understand) but it doesn’t come as very professional when said out loud. One of the bathrooms had a drain on the floor next to the shower door that really gave off a bad peel smell. I don’t know if they are aware of that or have any intention of fixing it though but it would be bad to make guests sleep through that kind of problem and expect a great review. I remember just blocking the drain with the bathroom bin but it was a bit frustrating as it got in the way of the door of the toilet. They definitely did not have this kind of a problem on the 26th floor though so I don’t know if it’s an oversight when they were tiling as they moved up the floor. The air conditioning control in the 26th floor is conviniently placed near the bedside light whilst the controls on the 31st floor is by the door of the room.. a bit of hack to get up and switch things on an off by the door if you ask me.. Also , Whyyyyyyyy is there no bed turnover service with chocolate on the pillows in the evening???? I thought the idea is to pamper guests 😌 Or better yet just a lovely fruit basket to welcome guests in the apartment (or wine for that matter) 😤 - I’m starting to thin