Park Inn by Radisson Hotels in Sandton

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

We stayed here for a total of 4 nites, beginning of March, two nites we had booked for some rest before joining a group tour of South Africa and Victoria Falls. Two more nites were included in the tour. We arrived very early on the first day, and our room wasn’t ready (no surprise), so we walked over to the mall via the 6th floor access. (Sandton mall), and had a very nice breakfast/lunch at the cafeteria in the Woolworths. When we returned to the hotel, our room was ready, and a porter brought our bags up right away. The room was of a good size, king size bed was comfortable, bathroom had separate shower and bath, and was nicely decorated. We were totally exhausted after almost 24 hours of travelling, and were fast asleep within minutes. Upon waking, we had a very nice dinner at the hotel’s San restaurant. Breakfast in the morning (included) was amazing- there was a cold buffet spread, and in addition, you could order an a la carte dish from the menu - no going hungry here. Honestly, the only thing i could complain about was how cold the water in the pool was.. Besides the easy access to Santon mall, you can also walk to the Nelson mandela square which flows into the sandton mall, which had quite a selection of restaurants - we ended up eatin 2 very nice dinners there. This would definitely be our hotel of choice, should we ever return to Johannesburg..

I had an exceptional stay at the Radisson Blu hotel. The staff provided outstanding service, from the friendly and efficient front desk staff to the knowledgeable and attentive team members who went above and beyond to meet my needs. Their personalized care made me feel valued and well taken care of throughout my stay. I highly recommend the Radisson Blu hotel for its exceptional staff and memorable hospitality.

I stayed there several times and definetely will stay again.Very good hotel in Sandton..Modern furnished..bed very big and confort. All staff are helpfull and happy to assist you.Breakfast has lots of international and local fresh choices.Checkin and checkout was very professionel.The Hotel is next to the Nelson Mandela square and lots of restaurants and shops inside the mall.

Good experience. The facilities were top-notch with everything I needed to make my stay comfortable and enjoyable. The staffs were friendly and helpful to make sure I had everything I needed. The breakfast was good with many of selection for choice. The hotel's location was also excellent, with easy access to the centre of Johannesburg. Overall, I would highly recommend it to anyone looking for a great place to stay with excellent facilities and a convenient location.

This is my second time staying that the Maslow hotel and once again I am very pleased with the service I have received from the staff and I was very impressed with the view I had from my room this time. Definitely going to be a regular stop when I fly to Johannesburg. The centrality of the hotel makes it a perfect stopover for people flying in from other countries because everything you could need is within walking distance and the area is very safe for those who are not familiar with South Africa.

Very disappointed after our stay at The DaVinci Hotel. I was thoroughly looking forward to this stay as I have not stayed in this hotel before and it had been on my list, check in took quite long, which didn't bother me initially but ended up being a compounding factor after everything else, we had booked online and it took close to an hour for us to get checked in and given our room key, we used this time to look around. When we finally got to our room, we quickly left everything and went to the mall then had dinner, we got back relatively late and only upon getting back did we notice the bed was 2 single beds pushed together, however we booked and paid for a delux king room, needless to say I spent the duration of the evening falling through the 2 beds as I was trying to cuddle my lady, so I didn't get much sleep to say the least. When we got up in the morning I quite badly needed a coffee to wake me up after the night I had and Lo and behold, the coffee machine was not working! By this point you can imagine the frustration.. so we got dressed and went down for breakfast, the process of simply getting a coffee took close to 40 minutes, let alone the food arriving! We actually ended up getting up and leaving because we had plans for the day and did not expect to wait over an hour for our breakfast to arrive! The cold food that was available at the buffet was very dry as well but we scoffed it down and went on our way, it was only while we were walking out that the juice we ordered when we arrived was beginning to make its way to our table, so we were given the bottle and we went on our way We mentioned the incorrect room as well as the coffee machine to the lady at the checkout desk, to which I was reassured that next time we stay it will be nice I can very confidently confirm that there will not be a next time from us, as we do expect a certain service when checking into a 5 star hotel and paying the price that comes along with it On a positive note, the concierge was helpful with taking our luggage to the room Such a pity for a lovely perfectly located place to put such little effort into the quality they provide

The Mint Hotel 84 gets the basics right with clean, comfortable rooms and friendly service staff. My room was a standard double with a queen bed, it had everything I needed including a desk, coffee maker, and good water pressure in the shower. The bed was fairly comfortable and the room was cleaned promptly every day. The breakfast spread in the dining area had a variety of options including cereals, toast, fruit, pastries, and eggs. The food was of average quality and freshness, nothing exceptional but sufficient to start the day. The service staff at the front desk and concierge were pleasant, helpful, and efficient whenever I had questions. They provided recommendations for restaurants and attractions in the area. The hotel has an outdoor pool and fitness centre, although I did not use the fitness centre during my stay. The hallways and public areas were well maintained and clean. Overall, the Mint Hotel 84 provides good, no-frills accommodations in a convenient location for exploring Katherine. The price point is fair for the quality you get, making it a solid choice for standard business or leisure travel.

Good place to stay while in JoBurg. Rooms need a serious update, our room was not even close to the pictures on the hotel website. (Expected a room like the ones on the website, especially as a Titanium Elite guest) Check-in was good, Kaya was very helpfull during our 3 day stay as was Happiness. The hotel and rooms are clean, good bed. Hotel has a convinient shuttle to the Mall of Africa. The on site restaurant and bar are excellent, dined two times and enjoyed the dishes (steak, kudu and chicken) and the presentation of the food. Sydwell was both times our waiter and made our visit memorable.